dnata customer service agent interview

{%selectedMarker.addressRegion%} "We recently had a big project within our work center. Staying on deadline is very helpful, and I will delegate when necessary to alleviate some stress. I interviewed at Dnata (Ho Chi Minh City) in Mar 2021, Easy, just need a drug test to pass and very easy questions like what when were there a time you had delt with a difficult passenger and how do you handle your stress in a difficult time. Be the first to find this interview helpful, All Qa realated question manual test cases, Its all about situation. Shared on 21 May 2019 - Customer Service Officer - Melbourne VIC. Interviewed through hireview app. Any current certificates and tickets are helpful to bring with you to the interview. {%selectedMarker.country%} ", "I try to leave the small, quick tasks for last. This site uses cookies. There is a chance that much of the information you are going to access could be confidential and you may be assisting with the transport of dangerous goods. los inconvenientes que esto te pueda causar. I was top of my class, and working full time. First you will have an assessment test which is basically you need tackle the time limit. Glassdoor users rated their interview experience at. Interviews at Dnata Experience Positive 72% Negative 14% Neutral 14% Getting an Interview Applied online 48% In Person 14% Recruiter 10% Difficulty 2.4 Average Hard Average Easy Interviews for Top Jobs at Dnata Customer Service Agent (5) Travel Consultant (4) Customer Service Representative (4) Baggage Handler (2) See more interviews for top jobs I applied through college or university. If hired at Dnata you can be assured that I would exceed your safety expectations. - Is there anything from my background and experience that I can clarify for you? 37 Dnata Customer Service Agent jobs. Disculpa From your work history, picture a co-worker who didn't carry their weight or had a difficult personality. We have many competitors in this industry. We will get enough time to answer the question and no need to be hurry. Interview process at dnata Overall experience Poor Excellent Easy Difficult Interview process length About a day or two 41% About a week 19% About a month 18% More than one month 12% About two weeks 11% Most reported steps On-site interview 59% Background check 51% Drug test 49% Phone call/screening 26% Written test 20% Least reported steps If it's something that catches me by surprise, I usually ask for clarification. I interviewed at Dnata (Sydney). Answered August 18, 2017 - Customer Service Agent (Current Employee) - Jebel Ali Airport . A waste of my time! ", "I have a balance of experience between public and private transportation. Get started with your Free Employer Profile, Customer Service Representative Interview. The typical Dnata Customer Service Agent salary is 16,026 per year. Even if you do not consider yourself to be a 'creative person,' there is a chance that you have made creative minded decisions in your career. Recruiter contacted me11 %. I interviewed at Dnata (Manila, Manila) in Nov 2022. With that said, I also bring public sector experience from earlier in my career. I have interviewed for years and been interviewed never felt like I was in school with quizzes that bare no relevance to the role. How do you manage the stressful times? Simple and easy to understand the process. I believe there are always opportunities for leadership - you have to keep your eyes open! Ops round was very interesting with lot of questions about GDS, airline codes, capitals etc. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. We understand that discretion is one of the measures of excellence. Find additional company focused interview questions by practicing from one of our industry sets. How do you react? naar Talking about your most significant accomplishment will give the interviewer a firm idea of where you place your values. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area, Tell me about a time you deal with a difficult customer, How do describe your ability of initiative, What language do you speak except English, Tell me about a time you go above and beyond, Get started with your Free Employer Profile, Auxiliar De Rampa/Agente De Passageiros (1). Read more interview questions at dnata. United Arab Emirates, Tel:+971 4 3166666 Being able to problem solve and think outside the box when it comes to changing situations is a valuable skill set. Be sure to complete your answer by telling the interview what the outcome was. I certainly enjoy the challenge!". - What do you see as the biggest change in this industry over the past 3 years? Other21 %. I feel that this particular position would take my career exactly where it should be. "I naturally take on a leader and mentor-ship type of role with my co-workers. Customer Service Agent (5) Travel Consultant (4) Customer Service Representative (4) Baggage Handler (2) . Si continas viendo este mensaje, I was asked what does JSON stand for and got the first two letters (what is this school)? What is the interview process like at Dnata? Followed by 2 technical ,1 managerial round. ", "My current organization runs quite lean so, a big part of my job is to ensure that our resources are utilized as efficiently as possible. dnata Airport Operations No one quite knew where to start or who should start it, so I took the initiative to volunteer and led my co-workers. My high grades and great discipline will make me a strong fit for this role with Dnata. I am great with autonomy and working independently; however, I am also able to collaborate with my coworkers very well.". Asked November 17, 2022 Work on ramp and other assigned duties like ramp coordinating Answered November 17, 2022 Answer See 3 answers How many rounds of interview for customer service agent Asked April 24, 2018 There are 3 rounds of interview. Upvote 14. Even if you're not leading a team, you can still demonstrate the qualities of a leader! Ethical dilemmas in the workplace will come up from time to time. Are you someone who can handle stress on the job? It's always a great idea to have questions ready for the interviewer. Australia Ground Handling and Cargo Careers Portal, Belgium Ground Handling and Cargo Careers Portal, Netherlands Ground Handling and Cargo Careers Portal, Pakistan Ground Handling and Cargo Careers Portal, Switzerland Ground Handling and Cargo Careers Portal, UK Ground Handling & Cargo Careers Portal, USA Ground Handling, Cargo, and Catering Careers, Modern Slavery Act Transparency Statement. Questions were about math, eye sight, english Grammer and passages but very tricky. Are there particular types of situations that you find distracting? Dubai ", "My current company does not utilize any team-based messaging applications, but I am familiar with the team and project-based management programs such as Trello and Wrike.". Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Discuss your preferences with the interviewer. Career progression can be a touchy subject, especially if you feel that your career hasn't progressed as well as you would have liked. Would you mind sharing with me your favorite source for transportation-related news?". I planned four social events per year, and the turnout was always wonderful. When factoring in bonuses and additional . - collgues de tout type comme par tout. I was also processed for final interview. You will be given certain situation and how will you over come and the outcome, An example of a difficult situation you fixed, tell me about yourself expectations in the workplace. Clark Freeport Zone Handles excess luggage and collect excess payment. 3 round of interview. Interviewer asked me about 7-8 questions and I got the offer next week after the interview. This approach will show the interviewer that you are open to coaching and willing to expand your knowledge to make yourself the perfect fit for Dnata. ". Dubai In my current position, I have had zero accidents in 3 years. Talk to the interviewer about your ability to control pressure in the workplace. Please enable Cookies and reload the page. I interviewed at Dnata (Bangalore) in Jul 2022, Aptitude test in first round and face to face in second round interview was easy second round tjey will test our communication. Glassdoor users rated their interview experience at. Downvote 4. Plan B is always ready to go.". My co-worker wanted to go home, and he suggested that I lie about our count. Once You Subscribed, Don't Forget To Verify It From Your Email Address. ", "In my first position out of college, I worked with a person who enjoyed gossip in the workplace. . Completing pre-boarding checking procedures before passengers and flight board planes. Lamentamos pelo inconveniente. Therefore, any date prior to 2019 might not be accurate. Report. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. I am looking for compensation that is aligned with the role and provides an opportunity for growth.". . Interviews at Dnata Experience Positive 73% Negative 14% Neutral 13% Getting an Interview Applied online 48% In Person 14% Recruiter 10% Difficulty 2.5 Average Hard Average Easy Interviews for Top Jobs at Dnata Customer Service Agent (5) Travel Consultant (4) Customer Service Representative (4) Baggage Handler (2) See more interviews for top jobs Employee engagement went up, and some powerful connections were made. I do understand the importance of it, though. You have won multiple industry awards which tells me that you are an innovative and growth-minded organization. This training includes topics on transportation management, government policy and workplace safety.". The recruitment coordinator immediately called for an initial interview after passing the paper screening. enviando un correo electrnico a I interviewed at Dnata (Manila, Manila) in Nov 2022. This knocked me so much that I terminated the interview and glad to say I am not a part of this company and shambles accusatory management team. I come from a similar environment and found that I could be very productive when there was the ", "I work best in an environment where a positive and healthy culture is encouraged. Interview questions were first added on September 15th, 2012. real person. Talk to the interviewer about your career progression and what you would like to see in the future. 5 Dnata Customer Service Agent interview questions and 5 interview reviews. The first interview at dnata. dnata is one of the worlds largest air services providers. ", "I would say that I have a demanding task or project, nearly every day. I interviewed at Dnata (Dubai) in Sept 2022, I don't know how i got rejected,luck played its part, i didn't get enough time to express myself in the interview.it was so late at the evening, i think the interviewers were in a hurry, and i was the last to get interviewed, Anonymous Interview Candidate in Bangalore, I applied through college or university. Are you the individual who prefers to know what the routine will be, or do you thrive on the challenge and excitement of unpredictability? "Continued education is vital to me because it allows me to remain current and competitive in this industry. Learning how to respond when given a performance review or negative feedback is essential. The recruitment coordinator immediately called for an initial interview after passing the paper screening. We hire professional interviewers (people with multiple years of experience interviewing candidates) to help us create our interview questions and write answer examples. United Arab Emirates, Corporate Communications ", "I would say that my favorite responsibility in my current position is the on-boarding and training of new employees. This question is not an opportunity to complain about your previous job or company! Description of the Company (History, work style, salary etc) Talked one to one in the office Question was introduce myself, currently job role, What is good customer service, I applied online. Established in 1959, the company ensures the aviation industry operates smoothly and efficiently in 127 airports. I say this because I like to spend my time selling and hitting targets so anything to do with documentation during business hours - I feel takes away from my business development tasks. Receiving feedback from a manager or supervisor can be tough. ", Be sure to check out our other company interview question sets, This company typically hires for the following careers, use these career-focused practice sets to help you win your interview. The interviewer wants to know that you have taken note of the workplace culture at Dnata and how they stand out from their competitors. You must create your own answers, and be prepared for any interview question in any interview. Interviews for Top Jobs at Dnata. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de Vice President, Commercial & Business Development, Modern Slavery Act Transparency Statement. What is the interview process like at Dnata? Followed by 2 technical ,1 managerial round. When I am under pressure on the job, I focus on the task at hand and make sure not to get distracted. Dubai Established in 1959, the company ensures the aviation industry operates smoothly and efficiently in 127 airports. how do you handle your stress in a difficult time? Report any irregularity or service shortfall to the senior management on duty to enable service recovery and appropriate corrective action to be taken. . Lack of benefits. If so - be sure to mention those achievements as well! Our interview questions and answers do not represent any organization, school, or company on our site. A hiring manager is going to want to know that they are hiring a change agent for their organization vs. a friend for their employees. 7 Dnata Passenger Service Agent interview questions and 2 interview reviews. Without a healthy work environment, morale will be low which creates an environment that fosters accidents and low productivity. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. Relax for a minute and collect yourself- Organize your tasks by which ones you can complete independently and which ones you need help with- Take sufficient breaks so you do not exhaust yourself - Communicate your struggles with your leadership or team". Day went from 9am till 3pm, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. The main issue is that despite being a company that works almost exclusively in aviation no flight benefits are offered. The worst way to answer this question would be to say 'I didn't have the power to change anything in the organization, so I quit.' message, please email I was also processed for final interview. With that said, I can certainly work in an unpredictable environment from time to time. Be sure to include capabilities that will potentially benefit this potential new employer. People cannot deny the ways that you impact their life, regardless of how they feel about you.". Followed by 2 technical ,1 managerial round. "My interest is to have a long-term and successful career within transportation infrastructure. We seek the highest quality of customer service for you, at every stage of the dnata experience, regardless of your goal, destination, or needs. The interviewer wants to know that you can handle the workload required of you in this position and that you will not become overwhelmed if/when workloads unexpectedly increase. I would always choose honesty over lying, any day.". and Terms of Service apply. Candidates interviewing for Vice President and Software Engineer rated their interviews as the hardest, whereas interviews for Airport Customer Service and Civil Engineer roles were rated as the easiest. Questions were about math, eye sight, english Grammer and passages but very tricky. You can rest assured that if you hire me for this role with Dnata, I will maintain a clean record. This question challenges you to think about how you act as a leader in your daily life. After a week, I was called to report to start my duty. In that interview you will have a 60 multiple choice questions which is mainly about grammar then you will have 6 situational type questions then you will have to play 2 games, Interview first then multiple tests online based on numbers and shapes, games included English test was also included A last interview with hiring manager which led to an offer letter. "I do feel that I am a personable individual, but I won't always be everyone's cup of tea. ", "I am accustomed to working in an unpredictable environment and tend to prefer that pace. Each day, the company handles over 1,900 flights, moves over 8,500 tons of cargo, books over 16,000 hotel stays, and uplifts over 320,000 meals. I was asked what does JSON stand for and got the first two letters (what is this school)? Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie I see that you have operations management positions open. 1.Technical 2 technical 3 managerial 3 round of interview. Take a few minutes to bring your resume to life for the interviewer. This experience has broadened my exposure a huge range of individuals. ", "I have many accomplishments of which I am proud. Our Pilot and Crew Services Crew transport service Crew hotel accommodation An escort through immigration and security It felt great to accomplish so much and receive recognition for my dedication. )- Exhale. Everyone has something to offer using their unique qualities.". Ci The last thing an interviewer wants to hear is a list of items you could have found the answers to from merely watching a video on their company site!

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