aec russells hall hospital

Our inspection of the trust covered only this hospital and only Emergency Department, IMAA and Medical ward A2 based at Russells Hall hospital. We carried out this comprehensive inspection as part of the new hospital inspection programme and as a follow up to the Keogh review which took place in 2013. the service isn't performing as well as it should and we have told the service how it must improve. We will publish a report when our review is complete. Your kind comments have been shared with the team and senior management who will be pleased to hear of them. The firm said it had complied with the order and the safety of staff and patients was its top priority. Patients presenting to the emergency department did not always receive a robust assessment of their clinical presentation and condition during the triage process. You can register to join the FutureNHS Collaboration Platform workspacehere. Ben and Luannes extraordinary act of generosity reflects a caring family who are great supporters of Alexander City, the Lake Martin area, and the medical community in Alabama. All the best and take care. Your lovely comments have been shared with the AEC team who will be delighted to receive them. Our mission is simple: Being the best because, we care. aec russells hall hospital. For minor illnesses like a sore throat, hangover or grazed knee, self-care is the best choice. Under this care model, patients presenting at hospital with relevant conditions can be rapidly assessed, diagnosed and treated without being admitted to a ward, and if clinically safe to do so, will go home the same day their care is provided. These conditions related to the management of patients at risk of deterioration and the arrangements for assessing and triaging patients. the service is performing exceptionally well. Patient Experience Team. This is the major ED in the area and serves the population of Dudley and surrounding areas. These were staff who may not fully understand the hospital processes and systems to keep patients safe.The staff we spoke with could not always locate clinical presentation information or history of the patients that could result in poor quality and unsafe care and treatment. Russell Medical is a progressive, not-for-profit, acute care facility serving the needs of east central Alabama since 1903. What we found is summarised within the overall summary. ), Provide SDEC services at least 12 hours a day, 7 days a week, Provide an acute frailty service at least 70 hours a week, with the aim to complete a clinical frailty assessment within 30 minutes of arrival in the ED/SDEC unit. we have taken enforcement action. Wed also like to use analytics cookies. Although the centre is located within Russells Hall Hospital, the service is provided by a company called Malling Health. For Covid-19 Test Results or Patient Portal registration please call the number below. Inside our doors you will find cutting edge technology, professionals of the highest caliber, and leadership committed to utilizing all of our resources to improve the quality of every life we touch. Our inspection of the trust covered only this hospital and community services. We found that appropriate support was offered to ensure that people received the nutritional meals and fluids that they needed. ADVERTISEMENT: Services or products are not endorsed by the Trust. WebWe offer a 24 hour stroke service at Russells Hall Hospital. We imposed a number of urgent conditions to safeguard patients safety immediately following the inspection. Patients were not wearing allergy wristbands, allergies were not easily identified unless records were consulted or reviewed. Doctors appeared frustrated at the focus on sepsis and did not fully engage with the need to assess for sepsis. The community services provide clinical care to patients who are acutely, chronically or terminally ill in their own homes or from GP practices or health centres. Russells Hall Hospital / Accident and emergency There are a number of areas of good practice in the trust, which should be encouraged. The Acute Medicine Department has a number of middle grades, including deanery trainees and staff grade doctors. Your information helps us decide when, where and what to inspect. We saw much support for the trust, both from the public and from the local health economy. We specifically looked at the safe aspects of our key lines of enquiry within the emergency department at Russells Hall. Local audits being completed for sepsis patients were providing false assurance on the management of this condition within the department. There are daily reviews by consultant from 8am in AMU, RAB and AEC, seven days a week including bank holidays. The service treated concerns and complaints seriously however, complaints were not always responded to within appropriate time frames or learning effectively shared. One person we spoke with said, 'I have no complaints about this hospital. Any other browser may experience partial or no support. Your staff could not have been more professional or efficient. Let's make care better together. We are carrying out a review of quality at Russells Hall Hospital. Like us on Facebook http://facebook.com/DudleyGroupNHS/Patient Advice & Liaison Service: 0800 073 0510 Dudley, West Midlandsdudleygroup.nhs.ukJoined November 2009 1,201Following 7,496Followers Tweets Tweets & replies Media Likes The Dudley Groups Tweets The There was a lack of accountability for the safety of patients pre and post triage who were located within the waiting room. They suggested I phoned 111. the service isn't performing as well as it should and we have told the service how it must improve. Inspection Report published 30 July 2013 for Russells Hall Hospital - PDF - (opens in new window), Published Rowley Regis, We spoke with staff on A2 ward and the IMAA who described the teams as stressed and not coping as a result of the high number of agency staff. A 15.6 million medical unit has opened at Russells Hall Hospital to help ease pressure on A&E services. The trust employs around 4,147 whole time equivalent staff (WTE). They really invested time in me and understanding me. This is not my first experience of this hospital not checking information relayed to them by 111. A company working in a hospital has been found to have broken Covid safety laws after a significant number of staff caught the virus. The diagnostics service did not have enough allied health staff with the right qualifications, skills, training and experience to provide the right care and treatment. We saw that new mattresses had been purchased in the emergency assessment areas and one person told us 'It is really comfortable'. Our inspection of The Dudley Group NHS Foundation Trust included Russells Hall Hospital, Corbett Outpatient Centre and Dudley Guest Outpatient Centre. WebResponse from Russells Hall Hospital 3 years ago Thank you for taking the time to post feedback about your recent experience with the Ambulatory Emergency Care (AEC) Unit Staff cared for patients with compassion however, patient dignity was sometimes compromised. We found that staff were unclear on what the triage categories meant for patients who were in the ambulance assessment areas. Russells Hall Hospital provides urgent care, medical care, surgery, children and young people services, maternity services, outpatients, diagnostics, end of life and critical care services. 3136/3139) Vikki Thompson, AMU (ext. Thank you for taking the time to post feedback about your recent experience with the Ambulatory Emergency Care (AEC) Unit at Russells Hall Hospital. Went here with my young daughter, to A and E, all staff were very helpful and kind. We noted that the trusts action plan to address the concerns following the Keogh review had been put into place and signed off. There was still a lack of accountability for the safety of patients pre and post triage who were located within the waiting room. Official information from NHS about Russells Hall Hospital including contact details, directions, opening hours and service/treatment details Accident and emergency services - Russells Hall Hospital - NHS Whilst I was in the consulting room the receptionist went over to my husband and asked, rather rudelywhere has she gone Not a very positive experience when you are feeling at your most vulnerable because you feel ill. The emergency department (A&E) is busy and overstretched. Although we did see improvements around sepsis care and treatment we could not be assured that sepsis documentation and treatment was completed in line with best practice and the designated timeframes. I then come down with a pneumonia on my chest. The medical and nursing cover across all areas was not sufficient to meet the needs of the patients. There was insufficient senior medical and specialist oversight and in reach to the department. Russells Hall Hospital 5 years ago. We were confident that these could be achieved quickly.Key findings related to the following: Published psychotherapist for the kindness they showed me. We saw and were told that staff were responsive and provided people with appropriate support. The trust MUST ensure that specialist clinical expertise is secured to ensure expertise across the emergency department. On the first floor is a 30-bed short stay ward. The trust must review its capacity in phlebotomy clinics as this is seen as insufficient. The Acute Medicine Department, also known as The Rainbow Unit, is located in the new modular building close to the Emergency Department in Russells Hall Hospital. I phoned 111 and after a series of questions, they booked me an appointment at RH A&E. Our hospital brings together high-tech state-of-the-art technology for improved Mitie is a facilities management company, and Sue Lowe, from the Unite union, said staff employed by the firm worked throughout the hospital on boilers, ventilation and other services. visibility, This means that some features of Care Opinion won't work, We recommend you enable JavaScript in your browser and then. Stourbridge, 4 July 2012, Termination of Pregnancies Review Report published 8 June 2012 for Russells Hall Hospital - PDF - (opens in new window), Published The HSE said its intervention followed concerns about Covid-19 cases among Mitie employees at Russells Hall and its letter outlined how health and safety law had been breached. B71 4HJ. Send your story ideas to: newsonline.westmidlands@bbc.co.uk, Ministry of Defence confirms what caused 'sonic boom' that shook the Midlands, Country music club returns to Stourbridge pub after 50 years, Special police stop and search powers to continue for another eight hours across Birmingham, Senior Labour MP says she contacted police over threat, New data reveals train commuters spend up to 2450 more a year than car-owning colleagues, Virtual Reality used to soothe anxious 15-year-old with curved spine before surgery, Street fighting in Bakhmut but Russia not in control, Russian minister laughed at for Ukraine war claims. Following the inspection, we told the provider that it must take some action to comply with the regulations and that it should make other improvements, even where a regulation had not been breached, to help the service improve. The Action Heart Centre is now situated in South Block in Russells Hall Hospital. It is great to hear that you received excellent care and treatment in Maternity Department. After this inspection in June 2018 we took further enforcement action by varying the conditions upon their registration. It is great to hear that your son received excellent care and treatment in the Childrens Emergency Department, Resus and Ward C2. Report review titled Amazing birth experience as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rate our services as 5 star. The Dudley Group NHS Foundation Trust operates acute hospital services from three hospital sites: In addition, the trust provides community services in a range of community facilities. 6 September 2018. Visit https://www.careopinion.org.uk AEC was well run and escalated patients that they couldnt manage. Your kind comments have been shared with the team and senior management who will be pleased to hear of them. This was based on our findings of previous inspections and to monitor compliance of the conditions that we had previously imposed on the trusts registration. If you need a longer stay for further treatment, you may be transferred to other appropriate wards after 48-72 hours. - we'll pass your stories to the people in health and social care who can make a difference. "Keeping our NHS staff and patients safe should be the first thought of every company working for the NHS.". Full blood test, chest X-ray and seen by dr for my results within 3 hours. In fact, we're the only hospital in Broward Care records were not always written and managed in a way that kept patients safe. Thank you so much to everyone that day. All rights reserved. Thank you for taking the time to tell us about your experience at our hospital and rate our services This meant that shortfalls were identified so that improvements could be made. It is great to hear that you received excellent care and treatment in the Day Surgery Unit. The ambulance triage area was functioning more effectively with clear and appropriate medical input and leadership. The trust has established ongoing practice and review systems to ensure that the management of prevention of these infections continues to be monitored closely. I'm feeling more optimistic about my treatment. You can also view all doctors across all Russell Medical locations or call for a referral locally at 256-329-7149 or toll free at 1-800-329-DOCS. DY1 2HQ, Posted via Patient Experience Team. there are some services which we cant rate, while some might be under appeal from the provider. It is great to hear that you received excellent care and treatment in the Emergency Department. All the best and take care. We were brought in by ambulance and seen by a doctor within around 10 minutes. The Dudley Group NHS Foundation Trust, Download full inspection report for Russells Hall Hospital - PDF - (opens in new window), Published The Trust also asks patients for their views and experiences of care on a regular basis, and we looked at the analysis of these surveys. Arrangements were in place for the safe handling of medicines. WebRussells Hall Hospital Ground floor, west wing, Russells Hall Hospital (01384) 456111 (ext. "We are working closely with HSE in relation to this matter.". People told us that staff had told them what was happening, so they were fully aware of what investigations or treatments they were waiting for and what their treatment would be. The project was made possible thanks to a $25 million donation from Ben and Luanne Russell. Any other browser may experience partial or no support. Staff were still not always using clinical judgement alongside NEWS scoring criteria. I would recommend you, thankyou again. WebRussells Hall Hospital jobs Sort by: relevance - date 19 jobs Cleaning Supervisor Mitie 2.9 Dudley DY1 11.14 an hour Full-time Responsible for a front of house catering team, We have shared your kind comments with the team who will be pleased to learn of them. Since the last review, we have continued to monitor the trust and progress against their action plan. "We have strict infection prevention and control measures in place to keep our patients and staff safe and these apply equally to Mitie and all contractors moving around the hospital," a spokesperson said. Russell Medical became a part of UAB Health System in January, 2020. DY8 4HZ, In One of the questions was about peoples experience of the service, 382 said 'great', 108 people said 'satisfactory' and 13 people commented 'poor'. You canread more about our cookies before you choose. The 55-bed hospital was built [], Since 1923, Russell Medical has provided valuable services and resources to advance the health status of the communities we serve. Outpatient services are also provided at the Corbett and Guest hospitals. The hospital is south As a not-for-profit foundation, we rely on the generosity of our donors to help further our mission to enhance the quality of life for those served by Russell Medical. 2023 Russell Medical. The trust MUST ensure all service users are safeguarded and protected from abuse and improper treatment. 17 October 2018. It is great to hear that staff were able to put you at ease and reassure you during what must have been a difficult time. Have you experienced something like this, here or elsewhere? [Very happy with 'Waiting time'], Report review titled My visit to A & E after an accident as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rate our services as 5 star. AEC can be a busy unit, but we aim to make your journey through the acute unit as smooth as possible. The Acute Medical Unit at Russells Hall Hospital, in Dudley, will treat seriously unwell patients and help to reduce winter pressures on health services. Keep 999 and A&E free for serious and life-threatening conditions. A contravention notice was issued by the Health and Safety Executive (HSE), calling on Mitie to make improvements at Russells Hall Hospital in Dudley. The electronic tracking system did now allow for patients to be assigned correctly within the department but staff did not monitor this effectively. To call the information desk from within the hospital, dial extension 7081. There were areas of poor practice where the trust needs to make improvements. About: For more information on ratings, please visit medicare.gov. This affected the safety and management of patients. Pensnett Road, Dudley, West Midlands, DY1 2HQ Out NHS is amazing all staff were professional and amazing. 4 years ago, I attended this unit after a visit to my gp. The service provided care and treatment based on national guidance and evidence of its effectiveness. Health Education England will join us in April 2023. We are overwhelmed and thrilled to make this momentous announcement, Russell Medical President and CEO Jim Peace said in a news release. Address We are centrally This means there is low to moderate transmission of COVID in the community. Our rating of safe was Inadequate overall. Some staff could recognise signs of sepsis and deterioration and acted on this appropriately. Patients can be referred to SDEC treatment through different routes, including: Some of the many types of SDEC treatment include: The ambitions from theNHS Long Term Plannote that all hospitals with a 24 hour ED (type 1) will: There are significant benefits associated with treating people through SDEC services, including: The SDEC programme produces a wide range of resources, and works with key stakeholders to support the implementation of SDEC across the NHS. At conservative gathering, Trump is still the favourite. We further focussed on the areas of assessing and responding to patient risk, nurse staffing, medical staffing, leadership, governance and risk management. Some staff raised concerns regarding incidences of poor leadership style from some of the executive team. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. Russell Medical serves patients in a seven-county service area, including Tallapoosa, Coosa, Elmore, Talladega, Clay, Lee and Chambers counties. Of the 14 trusts inspected under the Keogh review for the quality and safety of their services, The Dudley Group NHS Foundation Trust was one of only three trusts that were not put into special measures. I was really apprehensive about attending A&E for my mental health but I'd feel able to attend again if I ever needed too. The senior led team will review you on a daily basis, including weekends and bank holidays. Learn more. Visited Accident and emergency services on April 2022, Report review titled Kind staff as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rating our services as 5 star. I first went to my pharmacy to see if they could sell me butterfly tape to close the wound. The main role of AMU is to provide you with an initial assessment, investigation and treatment for admissions with medical problems. For SDEC programme related queries to the national team please email nhsi.sdec@nhs.net. the service is performing badly and we've taken enforcement action against the provider of the service. People told us that they knew how to make a complaint if they needed to; however people we spoke to told us that they did not have any complaints. "The safety and wellbeing of employees and patients at the [hospital] trust is our top priority," a spokesperson said. The ED sees approximately 97,000 patients per annum. 28 March 2013. Russell Medical and our physicians are committed to providing the highest standards of patient care and customer service. All of the staff on the ward were brilliant with him, Honest and open with me and his mom and were professional and courteous until the moment he was discharged. I started this pregnancy feeling forgotten and ignored and left yesterday feeling supported and cared for. WebThe programme gained charitable status (registered number 518586) and was renamed Action Heart in the late 1980's. AMU operates closely with ED and admits medical patients 24 hours a day, seven days a week. Patient Experience Team. There's no need for the service to take further action. Every member of staff I encountered was friendly professional and put me at ease. You can also view all doctors across all Russell Medical locations or call for a referral locally at 256-329 ", Inspection Report published 28 March 2013 for Russells Hall Hospital - PDF - (opens in new window), Published Staff continued to be frustrated at the focus on sepsis and did not fully engage with the need to assess for sepsis. Some people told us they would like more variety. Staff we spoke with did not realise this. We found that the number of infections had reduced since November 2011, with lower than expected numbers per month. The regional union officer said she was "shocked" when she visited the offices, claiming she saw furniture left in corridors, no social distancing, no signing in mechanism or hand sanitiser available. First amu then onto ward A2. Thank you again you are true angels, Report review titled Reassured and put at ease as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rating our services as 5 star. AMU has junior doctors in various stages of their training, including FY1, FY2, Core Medical Training (CMT), Acute Care Common Stem (ACCS) trainees and Trust doctors. there are some services which we cant rate, while some might be under appeal from the provider. WebRussells Hall Hospital is an NHS general hospital located in Dudley, West Midlands, England, managed by the Dudley Group NHS Foundation Trust. We have 11 permanent physician associates and one rotational physician associate in our department. Staff on the emergency department demonstrated a good understanding of the triage system and felt they had enough support and information on the triage process and system through-out our inspection. Overall, this trust was found to require improvement, although we rated it good in terms of having caring staff, and effective services. Doctors thought he would have one dose of steroid and would be fine to go after a while, unfortunately this wasn't the case and after a nebuliser had also failed to help him, within minutes we were rushed to resus where a whole team of multi disciplined doctors, nurses and consultants rushed around him from paediatrics, intensive care and a few others. What's the least amount of exercise we can get away with? Russian minister laughed at for Ukraine war claims. We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. All rights reserved. After completing the form and handing it in, the receptionist seemed alarmed and asked about my symptoms. With his familys legacy gift, this vision will become a reality, said Peace. WebAt Broward Health Medical Center, we are dedicated to the health of the communities we serve. Almost 12% of people coming to A&E received no treatment, just advice. WebRussell Medical serves patients in a seven-county service area, including Tallapoosa, Coosa, Elmore, Talladega, Clay, Lee and Chambers counties. We are thrilled to hear that you were pleased with the service received from our staff during what must have been a worrying time for you. Please be assured that your kind comments have been shared with the team and senior management who will be pleased to hear of them.

Does The Bishop Die In Caddyshack, Homes For Rent By Owner In Calumet City, Il, Mit Think College Confidential, Who Provides Construction And Security Requirements For Scifs, Articles A