Hi Vickie, were you not able to reach anyone using the steps we outlined below? Hi Roberta, unfortunately we do not have special access to an agent. Notify me of followup comments via e-mail. I know some people have reported having trouble calling outside of business hours recently and based on this comment date/time, Im thinking that might have been the case for you too.? Idk what else to do, Ive made repeated calls to them. You are now talking to a real person. You can email the site owner to let them know you were blocked. To opt out of mailing lists I attempted to log in the website stated my log in information was incorrect. Todays Wednesday and SBA says my credit is still frozen. Their main corporate office will redirect you to one-on-one live support. If you need to get in touch with an actual live human being at Experian and dont want to get caught up in some automated phone system or other artificial intelligence, then follow these steps which weve taken and verified ourselves. For in-depth credit scores and reports, look at CreditWorks. Sorry , Wes, that didnt work yesterday. Contact Us - Experian Contact us Get answers to your questions What can we help you with? My bank wont issue new one because transunion has a hold on me. I just want my money back, because I didnt authorize that transaction, and there was no one in my room but me!!! PLEASE help in any way you can this is ridiculous. Very helpful!! Can I get some help here? Unlike a security freeze, a fraud alert will expire on its own (after one year or seven years, depending on the type of alert) unless you extend it. I dont why my dread sscore is so low I pay all my bill on time never miss a payment I only have rourcard 4vyear on time Ive have to ace one is aleast the other is my grand dau she path for it my creed was bight Thant drop 45 point thank you michael schiano. Were not your parents accountant. 2,800 employees. Unlike the other numbers, this automated menu will start by asking if you want information regarding your credit score or to speak with an operator. I have been trying all day and have not been able to get through. To the best of my knowledge, they are still working ok for many people, albeit with much longer hold times due to the many consequences of COVID-19. THE SECURITY QUESTION ON FILE IS NOT MINES. How does a personal loan impact your credit score? I hope that helps you get the answers you seek! I also paid to have the letter tracked and USPS did not update the site to track it so I spent extra money and sent original documents for no reason only to be sent a single page form with the same information I had already provided. i gave them credit account numbers but nothing else, I wanted to talk with EXPERIAN FIRST!! Hi Yvonne, It appears the credit bureaus are having trouble with their phone lines since COVID-19. Credit Tracker gives you your credit report and scores from all three credit bureaus. I am so glad to hear our content was able to help you save valuable time and energy. If you need additional support, contact ProtectMyId directly at 877-440-6943. The main dashboard page on Experian.com where you see your current score on the left and your freeze status on the right, dont trust it. No where on their website do they provide a chat option. Please email me a solution as soon as possible. This is getting ridiculous. THANK YOU! Hi Rene, We are not a credit bureau. Hi Janine, Which step are you getting caught up on above? Experian websites have been designed to support modern, up-to-date internet browsers. The fraud alert is still showing on my reports when the dealership tries to run my credit. AND THANK YOU AGAIN! Equifax: 888-378-4329. When I went to that website and submitted all of my information they then told me they were sorry but they could not unfreeze my credit from this website. Otherwise, you could file a complaint with the BBB and keep trying.. Also, it could just be a glitch on their website and the lender may still receive your actual score. Hi James, Which step are you having trouble with? Cloudflare Ray ID: 7a2eeb2d4a7d99d9 There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Opinions expressed here are author's alone, not those of any bank, credit card issuer or other company, and have not been reviewed, approved or otherwise endorsed by any of these entities. I have PTSD & anxiety & this has caused me to become physically sick to my stomach & given me a migraine. Ever tried to call Experian about your credit report or managing a freeze? When prompted, choose option 2 for general questions about your credit. Compare personal loan offers matched to your credit profile. I did not put it on there so you can call me at removed for your security and I hope to hear from some or I am going to see how I can report your company that is not very help thank you C E Rak. The Experian address to request a lock on your credit is: Experians Credit Fraud Center is a one-stop-shop to view your report and check for potentially fraudulent activity. All three are supposed to honor requests through there. Cloudflare Ray ID: 7a2eeb1a4853dfa7 Box 105283 Atlanta, GA 30348-5283 If you have specific questions about your credit file, you should contact the nationwide consumer credit reporting company directly using the contact information provided with your credit report. Can you please update your comment? When you want to cancel your membership with Experian, you have two options: calling or emailing the company. Hi Edwin, Im sorry to hear of your trouble. You can also get your credit report directly from the credit bureaus. After an exhaustive ordeal I was able to physically talk to someone from TransUnion and Equifax but it took many attempts and many hours so no easy feat but I am on their radar now and worked the issue out with them. We were not able to submit your data. If theres a particular step youre getting hung up on let me know and Ill help you out. Unfortunately, artificial intelligence isnt always intelligent, or useful. IS THERE A NUMBER THAT I CAN CALL WHERE AN ACTUAL HUMAN BEING/PERSON ANSWERS??? I FINALLY GOT THROUGH TO A LIVE PERSON AND SHE WAS IN COSTA RICAI LIVE IN THE UNITED STATES OF AMERICAUSASO WHEN I HAVE A PROBLEM WITH MY CREDIT I EXPECT TO REACH AN ENGLISH SPEAKING PERSON LOCATED IN THE USA! Probably because have not had any dealings with Experian for several years. A copy of your credit report and any specific details you would like to discuss on the call. For any issue regarding your credit report, you can either call the number listed on your report, open a dispute by mail . Good luck! Experian does not support Internet Explorer. Once you receive your report, contact us at the number displayed on your report for assistance. Experian and the Experian trademarks used herein are trademarks or registered trademarks of Experian and its affiliates. For general consumer information from Experian, you can do any of the following: If you believe inaccurate information has been recorded in your Experian credit report, you can visit the Experian Dispute Center to file a dispute. We are Experian and not affiliated with Infinity Insurance Company. Otherwise, you could try 877-284-7942 or 479-343-6239 which are the toll-free and local phone numbers or existing Experian credit protection members. Hi Joan, Im very sorry to hear that. Following the phone prompts below for each credit bureau should help you get the answers you need from Experian, Equifax, and TransUnion by speaking to a real customer service representative for your general credit-related questions in 2022. They were able to tell me that the bank only pulled my credit once (and not the 10 times they charged me for), and also that there was no lock on my credit. Subscription price is $29.95 per month (plus tax where applicable). Will continue seeing if I can get through to a person another way next week. I have been, without luck, trying to contact Experian. I have tried for two hours to speak to a live person at experian about improper personal information and a fraudulent inquiry. My guess is Covid-19 is making it even more difficult. I was charged a fee from Experian but I have a free account only. Some of the offers on this page may not be available through our website. I unlocked my credit for the mortgage lender to run my report. You should consult your own attorney or seek specific advice from a legal professional regarding any legal issues. Hi Joy, you will always begin with an automated system as none of the credit bureaus have live agents answering a specific telephone number. Get In Touch With Credit One's Customer Service Reps Instantly, Get In Touch with JD Customer Service Reps Without the Wait, The Easiest Way to Contact Now TV's Customer Serivce Reps, Get in Touch with Google Nest Customer Service the Easy Way, Speak to a Live Customer Agent at Carvana Without the Wait, UnitedHealthcare Customer Service Hacks You Didn't Know, Reach Emerald Card Mastercard Customer Service Instantly, How to Speak to Anthropologie's Customer Service Agents, Speak to a Live Zoom Customer Service Agent With No Wait, Speak to a TXU Energy Customer Service Agent Instantly, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier. Im sorry to hear that Thomas. Continue to contact form Previous Next DoNotPay can help you the same way they can help you with Experian customer service, with a wide variety of companies including: We have helped over 300,000 people with their problems. People collecting unemployment under my name and I do not have a company. I did receive a oog report on setting up my account; however, when I tried to get the boost my credit score it asked what my bank personal number was I dont have one and it wouldnt let me go further. Hi Oldy, I am not sure about your particular situation and have to head out for the rest of today, but I was able to get to a human at TransUnion this morning and have updated the steps above. I receive my Transunion report through Amex, as a courtesy through Platinum card. Open your web browser and sign up for DoNotPay. Youll start with an automated attendant to help you get to the right department. This article was co-authored by Tami Claytor and by wikiHow staff writer, Eric McClure.

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