I paid them a lump sum to settle the account. North Carolina Residents: This agency is licensed by the North Carolina Department of Insurance, Company Number: 119507691, 119500362, 119500979, 119500976, 119506893, 119507004, 119506891, 119506890, 119506889, California Residents: California license pending. It will pass in time. I paid them today, now waiting to see what will happen. ** If a lady or someone else calls you and says they can't delete, be very nice, but let her know you know it is possible because you know of other people that just had it done. Many factors affect your FICO Scores and the interest rates you may receive. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I was told I owed Cox communications 200 dollars from over 5 years ago. And lastly, seek counsel from a consumer protection attorney for a free consultation. It's not like the person on the other end of the phone actually cares about you or your debt, or your problems. Our content is intended to be used for general information purposes only. They are more diverse with the types of debts they collect than most collection agencies. Im really trying to overcome some debt and past bad decisions and just when I was clear I get smacked with another collection. If you havent received proof of payment within two weeks, please check your junk/spam box in your email to make sure it doesnt appear there. Additional original Creditor they claim to represent is PayPal Account from Comenity Capital Bank, additional website to pay your account www.payconvergent.com. Disclaimer: This story was originally published on August 31, 2020, on BetterCreditBlog.org. We also understand that you may be hesitant to give your information over the phone or online. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages. They stated update will occur. Unfortunately, if a bill remains unpaid, the original creditor may employ the services of a third-party debt collection agency to pursue the debt. She said that Convergent does not buy debt, they only attempt to collect the debt for other companies. Convergent Outsourcing, Inc. is a debt collection agency. They collect debts for financial institutions like Credit One Bank and PayPal, and telecommunication companies like Sprint and Verizon. In business since 1950, Convergent is one of Americas leading collections agencies. It is on my credit report now. Watch to learn more! Convergent Outsourcing has many complaints against it on file with the Consumer Financial Protection Bureau and the Better Business Bureau, mostly regarding: These violate the Fair Trade Commission-mandated Fair Debt Collection Practices Act (FDCPA). Payment FAQs How do I find my account number? Englewood Cliffs New Jersey, CONVERGENT OUTSOURCING, INC. ATERSO01 They sent me a bill, stating I'm past due with Rbs Citizens, NA. https://www.convergentusa.com/outsourcing/page/is-convergent-outsourcing-a-scam. I would invite you to contact our Compliance Department by Email at #COICompliance@convergentusa.com should you require further assistance. Like it or not. To obtain this information, its best to contact the applicable credit bureau instead. It believes youre more likely to pay if youre desperate to get rid of it. REBUTTAL BOX As an accredited agency, all of our representatives are thoroughly trained on customer service and Fair Debt Collection Practices Act compliance. I contacted this Convergent outsourcing thinking they were a business that fights for the rights of consumers. Thank you, you have successfully subscribed to our newsletter! After calling they immediately brought it down to 1,000 but they said they will not pay to delete. Many people forget to pay a bill or find themselves short on funds, especially since the COVID-19 pandemic. Opinions expressed on this site are the author's alone, not those of a third-party entity, and have not been reviewed, approved, or otherwise endorsed. Reddit and its partners use cookies and similar technologies to provide you with a better experience. But if you can work out a payment arrangement with them they leave you alone because it's no longer necessary to pursue you. The only advice I can offer you is not to feed into their urgency. Typically, Convergent Outsourcing is a tough egg to crack. If a CA buys a debt they can report as if they were the OC. I contacted this Convergent outsourcing thinking they were a business that fights for the rights of consumers. I canceled account with sprint on june 14, didnt payoff devices immediately and now since 7/28 i have convergent outsourcing on my reporting not willing to discuss removal at all. It took a few people and tries but they are finally deleting. They're trying to collect $2,200.39 of which I have no idea what this is. We appreciate the opportunity to respond to your concerns. We have been in business since 1950 and are a longtime member of ACA International. Unsubscribe easily. Learn more about how we make money. The best way to prevent an old debt from affecting your future financial opportunities is to remove the collection entry from your credit report. Learn more about obtaining detailed information about your account over the phone. Please note that it is Sprints policy to have its Outside Collection Agencies report any unpaid debt to the 3 major credit bureaus; If the customer reaches a settlement arrangement with the agency and pays the agreed upon amount the reporting will be changed to show a charge off settled in full. We have more than sixty years of experience in the debt collections industry, serving clients as a third-party partner for receivables management. Shortly after paying it off they noted on my credit report that the debt was cleared. I got a letter stating I owed monies to Sprint. I disputed the claim and was told they would confirm with the company before any further actions took place. Unfortunately, you cannot get your account number online at this time. Phone calls must be made during "reasonable hours" only. I have Experian to monitor all accounts and a few days ago received a call from Convergent Outsourcing from someone whose English was difficult to understand. A lady called me from Convergent outsourcing about a Dish Network account. Ive seen many threads which detail how to remove this account by paying the original creditor, however my mom went ahead and paid convergent directly. They wanted me to pay 60% to settle the account, and I told them I wanted to file a dispute, and they said once I got the documents, THEN I would have to pay the amount!!!! Also make sure to file a complaint with your state attorney generals office. Doubt they will remove it. Never make an agreement with a debt collection agency over the phone. All Rights Reserved. I never signed a contract). They are billing me for something I've never had from them. Fair Isaac does not provide "credit repair" services or advice or assistance regarding "rebuilding" or "improving" your credit record, credit history or credit rating. I called sprint again and lady that I barely understood anything said that if i pay in full my account will go out from collections. I've slowly over the past few years been getting some negative information removed from my credit report. Kind regards, Compliance Representative at Convergent Outsourcing, Inc. From my understanading, none of this matters except that I've paid Sprint and Convergent has no right to report. Whether you have a question, need to submit a complaint or want to dispute a debt, you can use this site to contact us. After multiple calls, transfers, and explanations and explaining to each agent: THIS IS A FRAUDULENT CLAIM; AGENTS ALWAYS HANG UP ON ME WITHOUT RESOLUTION. I have never purchased anything from this company and am not familiar with this billing. ConsumerAffairs is not a government agency. Lots 81-82 Street C BUT UNJUST DONT PROSPER. While I'm trying to work things out, is it possible to file a dispute against the Convergent line on my report as they don't own the debt? Equifax Credit Report is a trademark of Equifax, Inc. and its affiliated companies. This reply is in response to your complaint we received from the CFPB. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. I was making payments via automatic draft. He said this Teresa ** could have had this phone number before it was given to me. This can vary for each state but generally means they can't call before 8 a.m. or after 9 p.m. local time, unless you've requested that they call outside of those hours. When you register for our products and services, we also collect certain personal information from you for identification purposes, such as your name, address, email address, telephone number, social security number, IP address, and date of birth. By clicking "TRY IT", I agree to receive newsletters and promotions from Money and its partners. I ended up paying the entire balance through sprint in order to get account removed. If you have an account with us, were here to help! I'm just thankful to knock another baddie off my reports! I owe 1,700. This morning I received a phone call from a debt collections agency Convergent Outsourcing. It collects on behalf of companies and businesses in a variety of industries, including: Health care providers Telecommunication suppliers such as Sprint and T-Mobile Financial institutions We value your privacy. I'm going to keep trying but need some insight or anyone with experience that has had success with a PFD. They include a place for you to fill out your CC information or bank account information and smoothly send in the money. Offers may be subject to change without notice. - Wait a few days, it most likely won't be deleted even if they said it would. We understand that collections is often an emotional and overwhelming process. Note: I recorded both Sprint phone conversations. I received a letter from Convergent saying sprint placed my account with their office for collection. I just want to know who to pay to make sure things are taken off of my reports. How long does it take for my credit report to update after I make a payment. GO over it with them and see what they got. I am not paying them another dime. If so how did you proceed? If I pay within 14 days of receiving the letter I only have to pay a third of the $1200.I never used Dish Network. Consumers want to see how a business took care of business. Sprint sent account to collections, Convergent Outsourcing. Some people have been lucky and it was deleted right away, though. Press question mark to learn the rest of the keyboard shortcuts. geez that hurt but the future right? Maybe a pay for delete will help me save some money. I suspect the contract was hidden in the purchase of the I pad. INC. FIRST BANK AND TRUST MIDLAND FUNDING, LLC Sent me a settlement statement for a bill to this company. You can enter your email address to have a copy of the chat transcript emailed to you. They need to be investigated for fraud!!! I pay for that service through Frontier Communications who by the way ** me up from the onset. Convergent is required to password lock receipts due to housing sensitive information. Renton Washington, Convergent Outsourcing , Inc Galaxy Asset Purchasing , LLC I recieved a bill past due in the amount of $4,505.44. I need some advice on how to proceed with this collection account. How those businesses take care of those complaints is what separates good businesses from the rest.

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