Port Everglades - first 7:00 AM following vessel departure If your container is not on the Empty Container Return Exceptions list, please click on the Empty Container Return Location link to find the empty container delivery location details. *During the limited gate Import out appointments will not be available*, Please contact: tiwyard@everport-terminals.com or customerservice-tiw@abpiusa.com for details, Appointments are now required at Pierce County Terminal. Reefer container with IMO follows Reefer. Stay up-to-date with all the current export receiving dates. Since its establishment on 1 September 1968, Evergreen Marine Corp (EMC) has secured its place in shipping history. Empty Return Appointment Creation Rule Reminders: * There will be a limit to the amount of empty in appointments you can make in a 10 minute period . FREE TIME: Free Time is the period agreed between the Carrier and the Merchant for which Demurrage and Detention shall not be paid by the Merchant. Appointments for the day will be spread throughout the shifts. } Thanks for your cooperation! Look up rates for new shipments and inland tariffs. About Adopted in May 2007, Evergreen Line is the common trading name for the Evergreen Group's container shipping companies that comprise Evergreen Marine Corp. (Taiwan) Ltd. , Italia Marittima S.p.A., Evergreen Marine (UK) Ltd., Evergreen Marine (Hong Kong) Ltd., Evergreen Marine (Singapore) Pte Ltd., and Evergreen Marine (Asia) Ptd Ltd. Returns | Evergreen Return Policy If the buyer claims parts are not as ordered, they must notify Caplugs within 30 days of delivery. Disputes must be submitted to Maersk within 30 days of the invoice date. Please login or create an account to access online services. Advisory to Clients ( Covid - 19 Pandemic Surge Recurrence ) Effective January 10, 2022. No parts may be returned without a Return Authorization Number issued by Caplugs Customer Service Representative **Disclaimer: The Empty Return Instructions published by the terminals in eModal are provided as general information for the public, as provided by the ocean carriers. Sticky session ID used in load balancers. Reefers with nosemount gensets will need to arrive prior to 15:00 or will be subject to possibly being rejected due to the additional time needed to remove the nosemount. The main business activity is: Doubleclick is Googles real time bidding advertising exchange. Postal Service, give it to your mail deliverer or drop off at your nearest post office. Ends on the day that the full container is gated-out of the terminal. CLICK HERE Registration required for some services. Please enter your Evergreen account number and zip code to activate your online account below. 2018 ZIM Integrated Shipping Services Ltd. | All rights reserved. The Northwest Seaport Alliance Empty container return locations Use the below overview to determine where to return empty containers in Canada. For Evergreen export reefer container mounted on an Evergreen genset chassis: If not delivering to ETS, have the terminal flip reefer and return genset chassis back to Everport. Please enter container IDs (Maximum 10 Entries). Subscribe Unsubscribe Leave all lists. Hover your cursor over the Terminal to see their Shift Definitions. Sets session expire time for the user across multiple applications. Free time for carriers equipment commences on the day equipment departs from carriers container yard. Allows customers to track cargo , check sailing schedules, make bookings, and more. Terminal Island, CA 90731. Need a custom quote or want to discuss your options. If your container is not on the Empty Container Return Exceptions list, please click on the Empty Container Return Location link to find the empty container delivery location details. Import Empty Return Inquiry: (For multiple containers search, please separate by space or changing line.) Free Flow/Peel Pile Requirements Type your IDs here or use Ctrl+V to paste multiple IDs, Order and pay for additional services such as VGM. UIIA Notification Region. It . YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. Each appointment therefore is valid for two hours when including grace periods. INC. North Reclamation Atea, Subangdaku Keeps user information for session identifier after the user has logged in. Refunds are in the Customer Service: customerservice-tiw@abpiusa.com, CMACGM 877-556-6308 APL 800-999-7733, COSCO 866-830-2550 OOCL 630-645-9120, Yard & Gate: 253-287-4106 or 253-287-4114. This is an effort to ensure that all drivers are educated on the APM Terminals safety policies in advance which should improve safety awareness and reduce potential violations. ACL Halifax: email halifaximport (at)aclcargo.com APL: https://apps.usa.cma-cgm.com/econtainer/apl.php CMA-CGM: http://apps.usa.cma-cgm.com/econtainer COSCO: https://sites.google.com/view/coscoshippinglinesna/emptyreturns Please check your emails if you have not yet activated your account. Please send all returns or exchanges to: If, for any reason, you are not 100% satisfied with one of our products, please return it for a refund within 90 days. Please enter container or booking IDs (Maximum 50 Entries). Activity location codes for demurrage and detention, Submission of release request instructions. Your complete guide to shipping to and from United States of America. Apmterminals.com is using functional, analytical and tracking cookies to give you an optimal experience. The tags are re-editable. The tags are re-editable. Note: This Return Policy is for Businesses Only who are direct customers of Evergreen Enterprises.If you are a consumer who has purchased our products from a retailer, please work with the retailer to return the product and discuss your credit. Free time: Working Days APM Terminals offers seamless, cost-effective and reliable container weighing solution that will save you both time and money. print button, Terminal Simply enter your chassis, container or booking number to print a copy. Your online behaviour could be followed by these third parties. Click on DnD Calculation tab. Empty return locations can change any time without notice. The terminals four ZPMC ship-to-shore super post-panamax cranes are capable of handling the largest container vessels on the water today, up to 23 containers wide on-deck. The information is not intended to replace any user specific ocean carrier assigned instructions you may have received relating to your container instructions and documents. Our terminal partner websites and additional information on demurrage payment can be found here. Port of Los Angeles Vessel Schedule If you received a defective or damaged item our customer service team may ask for you to send a picture of the items instead of returning the items. In the event of any discrepancies between the below and our public tariff, the public tariff prevails. Where do I return my empty container? Were recognized nationally as a major container gateway, but also handle breakbulk, autos and bulk commodities. Pack your return securely, in the original package if possible. 2400 Elliham Ave, Bldg D Tacoma, WA 98401-2985800-657-9808info@nwseaportalliance.com, Seattle Harbor | Directions Port Elizabeth is APM Terminals' largest terminal on the east coast of North America, and offers the largest reefer capacity in the port of New York and New Jersey. Shipping Line Contacts Status , Remembers if the user accepts or rejects the Cookies Notice. Any Sealink Card carrying truck driver that wants to work at APMT Elizbeth must complete the Safety Induction quiz by June. Shipper's own containers (SOC) are not subject to detention and are subject to demurrage at some locations. Maersk Spot now also includes extendable Free time options. padding: 5px; Refunds will be processed within 8 business days of receiving the returned items, and will be credited to the original form of payment. These days will be countable days within the free time period for detention. Terminal Alerts provide you with real-time, personalised operational updates via SMS or email. details, So if you make appointments too fast you will get a message that you have exceeded the limit and must wait 10 minutes before making another appointment. Local Information. Ocean Carriers can participate directly by simply sending a standardized Excel file that is digitized and accepted into the application by eModal. width: 20%; We handle a wide variety of cargo. Related Articles. If, for any reason, you are less than 100% satisfied with a product you have purchased from us, return it within 90 days using one of our hassle-free return or exchange methods. Announcements. We will provide feedback on your dispute within 5 business days of receipt. Carrier will stop the detention clock effective the next business day after the notification is received. Empty Returns SFCT is receiving empty equipment as outlined for the shipping lines below. Invoiced: Per container, per calendar day, per container type Over 100 warehouse facilities operate within 15 miles of port facilities offering a variety of services for handling transload cargo. For more information on the limited gate please reach out to EBPI customer service at (385)777-5522 or e-mail at customerservice-tiw@ebpiusa.com. When free time expires, demurrage accrues for each day irrespective of whether the facility is open or closed, given the full free time period was given to pickup the cargo. Read more. Empty Return Instructions Keep Motor Carriers up to date on empty return activities Using the eModal Empty Return Instructions (ERI) module, Ocean Carriers & Terminal Operators can update their specific return instructions for Motor Carriers. .eg-eyebrow { flex: 1; Ends on the day that the empty container is gated-in at the agreed port or terminal. display: flex; Click EmptyReturns and scroll down until you find your area and size/type. Identifies a valid user using single sign-on across multiple applications. Signal Mutual, the largest federal longshore and harbor workers compensation insurance provider in the United States has named APM Terminals North America as the recipient of the companys s Industry Safety Leadership Award for the 2021-22 year. An e-mail to Maersks equipment team requesting an alternate location to return the equipment. Version: em2005.1201.25 2022 Maher Terminals LLC - All Rights Reserved. Specifically for the below dispute types, please include the following: Disputes due to inability to secure a terminal appointment to pickup equipment: A screenshot indicating no appointments were available for each day of the freetime period and up to day of pickup. Third party cookie set by Microsoft SharePoint which remembers whether the window is in full screen mode. Please do not arrive without an appointment. font-size: 15px; Long Beach - first 3:00 AM following container discharge Richmond, VA 23237. Your user specific instructions are to be followed and supersede any instructions published here. display: none; Marine exchange of SoCal, APL: (800) 999-7733 Each appointment therefore is valid for two hours when including grace periods. CMA CGM: (877) 556-6308 We refund the returned merchandise within 8 business days of receiving the items. For UPS or FedEX, please drop it off at your nearest UPS or FedEx location. To view free days and last free date information for containers, along with pickup and return location basis click here: Please find the Activity Location codes for Demurrage and Detention Invoices below. example: YMLU8990900) in the box below to get . REMINDER - Temporary bare chassis outgate on Tripoli St. will close on Mon. You may be trying to access this site from a secured browser on the server. Subscribe for UIIA EMail Notification. If your item is defective, you have one year from the date of purchase to return it. DEMURRAGE: Compensation payable when the Merchant holds Carriers Container inside the terminal, port or depot beyond the agreed amount of Free Time (the compensation includes terminal storage costs). Choose the Place of Delivery (POD) of your shipment. Tampa - first 8:00 AM following vessel departure. For Long Beach and Los Angeles Saturdays and Holidays with operating gates will be counted as working days for cargo discharging at terminals. Affix your shipping label to the package, making sure no other tracking labels are showing. voyage, detailed container specification enquiry, carbon calculator, and If you have not, or just want to be sure, you can search the list we . One Sitcum Plaza, Tacoma, WA 98421. deliver best-in-class service to our customers. You should be receiving a notice. color:#fff; Average ship times may be longer than expected. Learn more. DOCUMENTATION FEE FOR ALL IMPORT TRADES - EFFECTIVE DECEMBER 1, 2020. Since those early days, it has not only survived, but positively thrived on hard-work and perseverance, until today it boasts a fleet of over 160 container vessels. Items must contain all original product packaging, tags and accessories or a 10% restocking fee may be charged. The terminals four ZPMC ship-to-shore super post-panamax cranes are capable of handling the largest container vessels on the water today, up to 23 containers wide on-deck. Press submit when you are done. }. Import Refrigerated Cargo - CY Deliveries - Price Increase. Items must contain all original product packaging, tags and accessories or a 10% restocking fee may be charged. We hope you love what you ordered. Weekly summary of key operational news, new features to assist customers, key metrics such as projected gate volumes, and vessel schedule. Email us : atl@evergreen-shipping.us Return to top Dallas Sales Offices Tollway Plaza I 16000 North Dallas Parkway, Suite 400 Dallas , TX 75248 Tel : (972) 246-2271 Fax : (972) 246-5503 Email us : dlsbiz@evergreen-shipping.us Return to top Houston Sales Offices 6575 West Loop South Suite 640 Bellaire , Texas 77401 Tel : (713) 661-8884 Application: The free time & charges applied will be those in place on the origin price calculation date (PCD). The tags are re-editable. P.O. All returns of standard cartons received within 30 days of shipment are subject to a 30% handling fee. Identifies an unique user across multiple applications. Trucks serving our international container terminals must have an active RFID tag and have a 2007 or newer engine or a certified equivalent emission control system. Eagle Marine Services, Ltd document.write(new Date().getFullYear()). Please email tiwyard@everport-terminals.com if you have any questions or. Returns of standard cartons received 30 to 90 days after shipment are subject to a 50% handling fee. For Long Beach and Los Angeles working days are defined Monday through Saturday when open, including operating holidays for cargo discharging at terminals. .eg-eyebrow a { Customs Direction: Import This domain is owned by Doubleclick (Google). Our team is here to help deliver best-in-class service to our customers. We rely on your consent for placing on your browser cookies which may collect personal data about you. .eg-eyebrow-left { form of the original payment, such as credit card or PayPal. @media(min-width: 769px) { At CY Rail Facilities working days are defined as Monday through Saturday. } Evergreen Enterprises Depot Information | Evergreen Call us at + 632 88860258 + 632 77281234 Contact us Local Contacts Branches Depot Information Depot Information CEBU PHILIPPINE MULTIMODAL FREIGHT SERVICES (PMFSI), INC. Beside Cebu Comm'l Bldg., Humabon St., Cebu, Philippines Learn More CENTRAL VISAYAS TRUCKING SVC. Please check with the terminal location for all terminal pickup procedures and to validate cargo is available for pickup. .eg-eyebrow div { YouTube is a Google owned platform for hosting and sharing videos. Request. Under a port development authority, the NWSA manages the container, breakbulk, auto and some bulk terminals in Seattle and Tacoma. Free time will commence the first 0800 on the first business day following discharge of the container at an ocean terminal, or the arrival of a container at a rail ramp or an inland CY (owned or contracted by Carrier), except in: We use cookies as a fundamental part of our interaction with our users browsers. But in case you don'tperhaps it's not what you were expecting or the style just isn't youwe will issue you a quick refund. Get up-to-date local information about import procedures and restrictions, demurrage and detention, container drop-offs and more. Notifications must be sent via the website. Packing Of Cargo Transport Units (CTU Code), Terminals, Restrictions, Free Time, Local Surcharges, Office Calendar. Remembers the users tracking preferences on www.oocl.com (e.g. Search your BL number in the provided column. Don't miss out on sales, new arrivals and more. When registering a dispute, please include the shipment number, container number, and a detailed description of the dispute including the applicable service contract number if pertinent to the claim. This information is compiled from terminal websites and updated by9 a.m. Monday through Friday. Greer, SC and Front Royal,VA) free time and demurrage charges are according to Maersks tariff levels for ocean terminals. Stores a unique chat session status and session information such as user name, company name, email address, question that posted by the user and chat history. Appointments will be for one-hour slots with 30-minute grace periods on each end of the hour. then select the "region" for notification. ZIM operates a modern fleet and anetwork of shipping linesoffering cargo transportation services on all major global trade routes, supported by thecompany's local officesand representatives around the world. Third parties and social media networks also place tracking cookies. PORT ANNOUNCEMENT : LIVE REEFER TABS SLOTS - 06/21/2022. Cosco, Evergreen, Hamburg Sud, Maersk, MSC, Safmarine, Sealand, Hyundai Always verify your empty return location with the shipping line ACL, APL, CMA-CGM, Hapag Lloyd, Evergreen, Marfret, ONE Line, OOCL, Transfar, US Lines (ANL), Yang Ming, Zim Lines DAILY CHASSIS / EMPTY ACCEPTANCE CONTAINER TERMINALS CHASSIS POOLS After 90 days, there are no returns.Mini and Micro Paks may not be returned. Each daily screenshot must show no reservations were available for that day and as far into the future the rail reservation system allows, or up to the end of the receiving window whichever is sooner. We do not accept C.O.D. Please enter container number (s) below: *Note: If you would like to enter more than one container number, separate each container number by pressing enter. Get updates on terminal schedules and other notices. These days will be countable days within the free time period for demurrage and detention. Disputes due to inability to secure a rail reservation for export shipments: A screenshot indicating no reservations were available for each day of the receiving window as indicated on the booking confirmation. Empty Return Instructions & Vessel Schedules. The e-mail must be sent prior to the first day being requested for a waiver and be sent to. At NWK locations, we have a separate SOC DMR rate and a Tank DMR rate. OOCL, APL and CMA containers use TRAC or trucker-owned chassis only. Contact Motor Carrier SCAC. Maersk North America Market Update (February 2023), Service changes Asia to/from North America sailings, Genset Charge - U.S. Pleasesearch the Empty Container Return Exceptions list to locate your empty container delivery location. Please contact our customer service department at 1-877-509-2956 within 90 days of receiving your shipment to initiate a return. Everport. Allows the user to access multiple applications by using single sign-on. With an APMTerminals.com account you can: An APMTerminals.com account enables you to save containers to your Container Watchlist, set daily Watchlist email notifications, and subscribe for Terminal Alerts. OOCL, CMA, APL, and COSCO Empty Reefers will only be available on gate hours 07:00 to 16:15. Stores Boolean values to check whether website must be animated. Incorrect email and/or password was entered. Such screenshots must be taken between 6:00 a.m.-12:00pm (noon) the day before the Waiver Date and between 6:00a.m. If the buyer claims parts are not as ordered, they must notify Caplugs within 30 days of delivery. Dept. Our warehouse is currently experiencing delays. The Cookies Notice will not reappear if the cookie is set. Appointment slots will open 7 days in advance (subject to change). Where do I return my empty container? Gate Opening Hours However not all transactions will be guaranteed. 2/27 (https://bit.ly/3IGNRwz) You are free at any time to withdraw your consent in the MANAGE SETTING by changing your selection. The eContainer application will advise where to return an empty container in a given metropolitan location. <atitlt="print screen" alt="print screen" onclick="window.print();"target=" _blank" Style=cursor:pointer;">print button For details how to extend your DnD Free time at destination, click. Here is how to check the appointed depot information for empty container return. in Buffalo, New York, Los Angeles, California or Erie, Pennsylvania. Shipping Line options will appear as you type. Text NWSA TRUCKS to 46-8311 to receive updates via text message (message and data rates apply). Baltimore - first 8:00 AM following vessel departure Empty dry containers will be released against bookingsand full dry exports will be accepted 7 working days prior to vessel arrival. vessel tracking, port schedule, access rates of exchange for your selected however not all transactions will be guaranteed. By pressing accept you accept such use of cookies. Expiry Date: Until further notice Evergreen and COSCOcontainers use DCLIor trucker-owned chassis only. } (10 containers per search) Reset. Please note the below provides a general overview of our import demurrage and detention practices in the U.S. For complete details please refer to our tariff here. When a facility is closed for a full working day during the free time period, the day will not count against the cargo free time. APPOINTMENTS ARE REQUIRED FOR ALL GATE MOVES. Copyright 2021 Advent eModal. Pier 46, 401 Alaskan Way S, Seattle WA 98104, Tacoma Harbor | Directions 2022 Earth Hour. Adopted in May 2007, Evergreen Line is the common trading name for the Evergreen Group's container shipping companies that comprise Evergreen Marine Corp. (Taiwan) Ltd. , Italia Marittima S.p.A., Evergreen Marine (UK) Ltd., Evergreen Marine (Hong Kong) Ltd., Evergreen Marine (Singapore) Pte Ltd., and Evergreen Marine (Asia) Ptd Ltd. ATTN: MyEvergreen Returns In addition, for CY deliveries at rail ramps collecting storage according to the ramps terms and conditions, demurrage will be assessed by Maersk for equipment use only after the free time as indicated below. ** Newark/Miami includes APM Terminal in Port Elizabeth New Jersey, PNCT (Port Newark Container Terminal), Global Terminal Jersey City, Maher Newark Terminal, Global Container Terminal, Bayonne, New Jersey and Howland Hook, Staten Island, New York), Miami, Florida. CMA-CGM: YES: NOT RECEIVING DAMAGES : COSCO: NO: ONLY ACCEPTING MTY REF / NO EXPORT EMPTY DELIVERY: EVERGREEN: NO: ONLY ACCEPTING EMPTY REF: HAPAG LLOYD: NO: NONE: HAMBURG SUD: NO: Call Hamburg Sub . At rail ramp locations, all storage is settled directly with the rail provider according to the ramps terms and conditions. Find the right route, get Maersk office locations, discover local solutions, payment options and more. Featured: Christmas Traditions Collection. Verify the empty container return location with the shipping line owner of the container before delivering empty containers to the terminal. background: #107661; The Northwest Seaport Alliance is a marine cargo operating partnership of the Port of Seattle and Port of Tacoma. Please search the Empty Container Return Exceptions list to locate your empty container delivery location. Detention disputes for U.S. shipments can be raised by: For cargo after return, through our website maersk.com in the MyFinance section. Together, the six shipping companies operate a modern fleet . U.S. Department of Commerce Reefer demurrage includes plug-in/electricity charges. Canada - Toronto Empty Container Returns. Finding solutions and creating opportunities is the name of the game. eContainer is the tool which enables easy access to search for empty delivery locations. Usually used to maintain an anonymised user session by the server. Currency: USD Reminder: Appointments are mandatory. Empty Management and Street Turns Empty Return Instructions Dual Move Appointments Vessel Schedules Medical Supplier Container Reservations Current eModal Platform Status All eModal systems are functioning normally. Limited same day appointments will be available for certain transactions. Please enter container or bill of lading IDs (Maximum 50 Entries). Minimum of 20+ containers of the same size type on a vessel going out on the same chassis. text-transform: uppercase; **Disclaimer: The Empty Return Instructions published by the terminals in eModal are provided as general information for the public, as provided by the ocean carriers. A portal for shipping and transport information. A platform for our supply partners . At Evergreen Shipping Agency (America) Corp., Quality is our best assurance. General purpose platform session cookie, used by sites written with Miscrosoft .NET based technologies. .eg-eyebrow-right { Over the past weeks, we have seen congestion levels increasing at CP Vaughan and at CN Brampton / MISC. It will also provide a re-delivery number should the container be an off-hire or one way. If you do not see your Lines listed, please send an email to Lynxsupport@poha.com and specify your Shipping Line and Terminal. The information is not intended to replace any user specific ocean carrier assigned instructions you may have received relating to your container instructions and documents.

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