I can see where you're going with this response! Practice 31 Panda Express Interview Questions. 401K with company match Panda Restaurant Group, Inc. is an Equal Opportunity Employer and is committed to providing equal opportunity, and does not discriminate on the basis of any characteristic protected by law, including but not limited to sex/gender (including pregnancy, childbirth, lactation and related conditions), gender expression, race, color, religion, national origin, sexual orientation, gender identity, disability, age, ancestry, medical condition, genetic information, marital status, and veteran status. High performance teams require strong leadership, clear communication, and an understanding of each team members strengths and weaknesses. ", "Our company had a contest last month to see who could up-sell the most menu add-ons, and I was asked to be our team leader for the challenge. As a shift leader, you may be responsible for managing the restaurants inventory. If possible, share an example of a time when you successfully worked with an employee or team to take corrective action and improve performance. - What is your favorite part about working here? If being a good leader means being a follower, then that's the role I would take. marvelousbodine4097. . Sets found in the same folder. By creating an environment where everyone feels valued and respected, shift leaders can foster collaboration and trust among their teams. You've demonstrated that you have food safety expertise and a desire to comply with all applicable regulations. Performance Monitoring: As a shift leader, you may be responsible for monitoring the performance of your team members. "I thrive under pressure and always have, so when I'm given a time-sensitive situation to address, I light up and get down to business. View distance . If you dont see improvement after a week or two, say that you would let them go. Average Panda Restaurant Group Shift Leader hourly pay in California is approximately $19.49, which is 39% above the national average. 2. recruiting/retention You've shared activities that give the interviewer more insight into your personality. The restaurant is clean both inside and outside. (7) In addition, when I make calls outside this area, the likelihood of the call being dropped is very high. However; time may come when you need to speak up about something, and it may not look the best on you. You can help them set goals by providing them with tools and resources to help them achieve their goals. Created by. Now, I will step back and review my options for solving the problem rather than allow myself to become frustrated. If you take the bus or ride a bike, that works too! After you do your research on the company, write down some questions that came up for you. . On a scale of 1-10, how skilled are you in communication? Panda Express Assistant Manager jobs - indeed.com. Here you will read about how to successfully answer Panada Express Interview Questions and Panda Express Interview Tips. Dont wear too much jewelry and if you have long hair wear it back. Consider improving your answer by talking about any steps you'd take before calling HR. If it's a difficult customer who shook me up, I will take a breather outside for a moment. State a fault required for the role but not a dealbreaker if you dont have it. Will it help you hone specific skills or provide expertise in new areas? "When my manager went on unexpected medical leave for three months last year I was asked to step into her position in the interim. The estimated total pay for a Shift Leader at Panda Express is $31,797 per year. Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Pandas mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. Don't forget to share the positive outcome. ", "I am actively enrolled in school working on my Bachelor's Degree in business management to help further my career.". You can also talk about how you communicated when issues arose in order to quickly solve problems and maintain team momentum. It's often difficult for a negative person to continue being negative when they have nothing feeding the fire in the first place. Have a second read of the job description and find theskills and experience required for the position. Shift Leader: As a Shift Lead for our team, you will have the opportunity to embrace a . Get insight into Cibolo Creek Test Well! Some businesses have trouble with employee theft, and they need to make sure that they are hiring someone who is honest and trustworthy. With close to 2,300 locations globally, we continue our mission of delivering exceptional Asian dining experiences by building an organization where people are inspired to better their lives. Cleanliness is especially important in the hospitality/food industry. Casual dining has a higher turnover rate than many industries, and it's often to no fault of the company. Do you respond to each customer with professionalism and patience? You've answered in a way that shows your desire to help your team while also meeting customer needs. As the restaurant industry continues to evolve, Panda Express Shift Leaders must stay up-to-date with the latest technology and digital transformation trends. Next match the skills required for the job to your own skillset. ", "I am a team player with very few limitations to my schedule. To be successful as a shift leader, you should be able to manage a team of people and ensure that all duties are performed accurately. "I have handled very challenging customers in my previous roles and can remain professional through all situations. I will often get a group of employees together and work out a game plan on how to accomplish the goals. You will gain valuable skills managing store operations and leading the team during the shift. Talk to the interviewer about a time that this may have happened to you on the job. ", "State and federal laws require companies to produce schedules for employees in advance. This ability to make fast decisions is especially helpful in my role as manager when there is an inventory, personnel, or customer issue. Additionally, Panda Restaurant Group, Inc. complies with all federal, state, and local laws regarding requests for workplace accommodations. Demonstrate that you are confident and able to react swiftly when the need arises. Shift Leader responsibilities include managing cash, resolving conflicts and checking equipment. What type of role would you want to gain in the future? I like that I can sense your enthusiasm in your answer! Make sure you have an answer ready for this question because they will ask it. General Manager 06/2011 to Present Panda Express - Clinton , ut. Currently, at my center, the schedule changes so often that we are required to look the day before to see if we are scheduled to work. I've done this in each company I've worked for and wouldn't have it any other way. 11 terms. Share a Situation that had a positive outcome. ", "I am not involved with social media; however, I can only imagine that your posts are fun and mouthwatering. Module 1 Panda Express PIC Test. The king ordered the *peons* to What was the significance of the *Mendez* v. *Westminster* court decision? ", "My first reaction is to access the situation. I love that your signature dish, the orange chicken, was created in the 1980's and remains your most popular dish. The purpose of this page is to help you prepare for your job interview. Shift Lead Qualifications. Consider providing more information, such as how many new employees you onboarded and the kinds of advanced training you provided. Shift Leader. Looking at the situation from the customer's perspective is a great place to start! Terms in this set (34) Pandas Mission. I work well under pressure. What can you tell us about Panda Express? A part of being a diligent employee is to ensure that you are always on time and present when expected. I appreciate your balanced approach to this question. 182 reviews of Panda Express "Panda Express + DRIVE THRU = no shame while ordering 2 two combo meals and extra fatty egg rolls.and a diet coke. Associate discounts for many brands The interviewer would like to know that you can professionally and tactfully handle demanding customers and challenging situations. Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Pandas mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. If you do have the experience: "I have been a part of individual terminations and group lay-offs throughout my career. The "Most Likely Range" represents values that exist . We accumulate 120 hours and we lose them if we do not use them. Associate discounts for many brands (2) Read her letter below. Talk to the interviewer about your attendance. Panda Express specializes in American Chinese cuisine and offers chicken, beef, shrimp, and regional entrees. When answering this question, it's important that you share a past example of your leadership experiences. | Privacy Policy, Restaurant Service and Kitchen Team (2036), Panda Restaurant Group, Inc. participates in E-Verify. ", "When I was promoted to training coordinator with my current employer, I only had one week of training before I began the new position. Click the links below to learn more about E-Verify. 8. funds properly stored In safe, 4 Temperature "I have researched Panda Express and read a lot about your company culture and customer service philosophy. I took charge for two weeks, and the experience was quite positive! Your input helps Glassdoor refine our pay estimates over time. Interviewers love to hear intelligent questions about their company culture, the work environment, awards and community involvement. The estimated base pay is $31,666 per year. You've confirmed that you can be counted on to arrive on schedule. All interview questions are created by MockQuestions.com and are not official interview questions for any organization listed on MockQuestions.com. Panda Express- Shift Leader. Panda Restaurant Group, Inc. is an Equal Opportunity Employer and is committed to providing equal opportunity, and does not discriminate on the basis of any characteristic protected by law, including but not limited to sex/gender (including pregnancy, childbirth, lactation and related conditions), gender expression, race, color, religion, national origin, sexual orientation, gender identity, disability, age, ancestry, medical condition, genetic information, marital status, and veteran status. Here are five common Panda Express Shift Leader interview questions and answers. 6.cctv working- check daily I have solid references who will speak to my honest and reliable character as well. Do they offer innovative menu items or engaging product promotions that keep customers coming back? ", "I have open availability but would prefer somewhat of a set schedule so I can work my schooling into a routine.". Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. It's something for which I am very passionate. Interview answers were first added by Rachelle Enns on an unknown date, Interview questions were first added on April 3rd, 2017, Interview questions and answers were updated by Rachelle Enns on May 26th, 2018. If you have experience leading a team, describe what made you successful in that role. Discuss with the interviewer how you typically cope with delays in the workplace. Is honesty always the best policy? Are you resourceful when it comes to resolving customer issues? Then, share how you approached management to express your team's needs and why you felt this would result in a negative response. Our interview questions and answers do not represent any organization, school, or company on our site. How did the purpose of the Interstate Commerce Commission compare with its performance in the early 1900s? arkea_sauvage5. Assure the interviewer that you can meet their customer service standards. (11) As a result of my difficulty, I would like the termination fee waived and want to receive a partial refund on the bills I have paid. Can you tell us about a time you went above and beyond for a customer? Having a question or two ready to ask shows the interviewer that you're engaged with the conversation, and eager to learn more. Talk to the interviewer about the extent of your experience with terminations and discipline. Find out what a Panda Express Shift Leader does, how to get this job, and what it takes to succeed as a Panda Express Shift Leader. Situations that require a quick solution can range from an emergency to a customer service issue or a conflict between team members. I would choose you over your competitors because your organization seems genuine, honest, and you do what you can to encourage growth in your employees. Buena Park, California, United States. Rather than talking in general terms, talk about a specific time when you gathered the team, developed an action plan, and then accomplished the goal. Assure the interviewer that you are trustworthy and honest. 661 solutions. Shift Leader Jun 2018 Nov 2018 Panda Express Petaluma, CA While working at Panda Express I was hired as an associate and was promoted to shift leader extremely quick. COVID update: Panda Express has updated their hours, takeout & delivery options. The interviewer wants to see you have ambition and goals, but they also want to see you are the right fit for the restaurant industry. 4 all meat in preptable and prep cooler holds 40 and below A Panda Express Shift Leader typically has a wide range of responsibilities, which can include: The salary for a Shift Leader at Panda Express is determined by a variety of factors, including the location of the restaurant, the size of the restaurant, the number of shifts worked, and the individuals experience and qualifications. When I face a difficult customer, I find that it is usually due to a breakdown in communication. 1 Followup Job Description Indeed.com. Panda Express restaurants were traditionally located in shopping mall food courts . Panda Express Hiring Process does a background check on potential employees. standingeagle1. "If I could choose an aspect of training I would like to learn more about health and safety. Maybe you have read case studies that you lean on in these instances. Kitchens are hot and noise levels are usually high; storage space is limited and shelving is high. Panda Express was updated by Rachelle Enns on May 26th, 2018. I then go into ", "I have taught myself to become much calmer with my first reactions when problems arise. ", "I enjoy reading and hiking. I love to see others succeed and help them do so. Scheduling is an important skill for a shift leader because it ensures that the restaurant is operating at its full potential. ", "I cannot recall the exact number, but I think it was around three days total. Employees at panda express can earn $30000 annually in the United States. "Just last month I was asked to lead our day shift employees when my boss was away on sick leave. As a Shift Lead, you gain a diverse range of skills to develop yourself and others. (5) The service has been sporadic. While performing duties, counter areas are often hot with steam from steam table and food vapors. We do not have advertisements on our pages but we do try to make money through paid-memberships. Panda Express Hourly (. Or maybe you are limited on time and have a deadline rapidly approaching. The interviewer would like to know what attracts you to a role with Panda Express. My co-workers didn't like being called out, but eventually, they came around. You can give the interview clearer insight by sharing specific aspects of business management you'd like to review again and how that additional training will benefit your location or team. They say that you have a great focus on family, embracing diversity, and helping people to see their potential. Pay Range: $17.50 - $26.00 / Hour *. 3538 Total Views Apply for Job Recommend to a Friend Sign Up for Job Alerts Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Pandas mission alive in our restaurants . This question gives the interviewer a chance to get to know you. 8 1 working toilet (3) Dear Sir or Madam: (4) I am writing to request a termination of the one-year cellular phone contract I signed three months ago. My previous job as a manager required daily cash handling and nightly deposits. I also had to operate the restaurants ovens and fryers, which are very similar to those used at Panda Express.. You can also use your ability to lead by example to show new employees how to do their job correctly. be all in for highest engagement and excute now! ", "I have been a part of the interviewing and on-boarding team in numerous organizations. Great job! By understanding this emerging trend, shift leaders will be better equipped to make decisions that lead to improved performance and increased profitability. I was in charge of training new employees, running a register, serving food, and counting all the money at the end of the night. Would you confront the employee to clarify the situation and confirm if he or she was actually stealing? If there is a reason you believe you require an accommodation, please reach out to Human Resources. 3 any reheated food is cooked at 165+ Orlando, FL. The first restaurant opened in. ", "Through my research of Panda Express I have found that you stand out most by your dedication to family, quality food, and keeping the quality of your Chinese food despite being labeled as 'fast-food. They want to know they can trust their employees to do the right thing. The interviewer would like to know that you have an interest in keeping up their high standards of cleanliness. "I have taken Food Safety Level I, II and III. Then tell the interviewer about your past related work experience. Share more about how you assess the situation before moving on to the rest of your answer. Have a question or concern? My boss put me into a server role with very little training. About This Job. Learn how this feature works. I have taken some health and safety related courses and am confident that you will be more than satisfied with my standard when it comes to cleanliness. Try to solve the problem or find someone who can. Be capable of always delivering exceptional results with high standards and great attitude. ", "A setback is always disappointing, but it also creates a learning opportunity. Do you practice active listening and clear communication to understand and meet customer needs? Share details about how you communicated with your team to help them understand the goal and their unique roles. If you have any restrictions on your schedule, it is best to bring this up with the interviewer right away. 11 no rodents When factoring in bonuses and additional compensation, a . To deliver exceptional asian dining experiences by building an organization where people are inspired to better their lives, To create a safe and empowering conversational environment for team panda to listen, appreciate and challenge each other in bringing our vision alive and in action, Be recognized as a world leader in people development to become loved by our guest, Small: 2 sides 2 entrees, serves 12-16 Then find a resolution and finally determine how it began in the first place.". hurray. "Your customer service standards are one of the reasons I was so attracted to your company. Match. My vehicle is only 3 years old and still under warranty.". Employees must prepare hot and cold foods, use Chinese cook knife and other kitchen equipment and work quickly without losing accuracy. Ultimately, a top shift leader should be . Deliver exceptional dining experience by building an organization where people are inspired to better their own lives. Consider talking about your approach to managing team performance and disciplining/terminating employees. How would you describe your ideal candidate for this position? 54. From there, they may be promoted to general manager, and then to district manager. "I am sure that you have an internal policy for employee theft so I can assure you that I would follow the required steps to report the theft. If you are looking for Panda Express Interview Questions you have come to the right place. Full-time. Think about the choices you made in each situation and how the situation affected your decision to lead or follow. Free meals while working at Panda Complete the sentence in a way that shows you understand the meaning of the italicized vocabulary word. Over the years, I've learned the most valuable characteristic is to see things from the customer's perspective and respond accordingly.". job listings and job resources. jlee0620. Hmong Innovating Politics; Activity. Job Details. I appreciate your diplomatic response. Workplace equality allows for creative ideas to bloom, diverse points of view to be heard, and improves overall happiness. Employees must be able to lift up to 50 lbs., stand up to four hours and reach across counter tops measured at 36 inches to serve customers. However, the interviewer is trying to determine if you've sincerely thought about your future with the company and how this role fits into your desired career path. "Sometimes full disclosure can damage someone's self-esteem, and reality isn't always best expressed in full and can be self-indulgent based on the person's intention. 2 Pesticides Your slogan, 'From our Family to Yours' is a mission you stand by which is great to see. Help make it more accurate by, Native Hawaiian or Other Pacific Islander, Get started with your Free Employer Profile, average salary for a Shift Leader is $32,888 per year in United States, The Ultimate Job Interview Preparation Guide. Sometimes if someone is struggling or underperforming, honest criticism may not be the preferred route. | Privacy Policy, Restaurant Service and Kitchen Team (1092), Panda Restaurant Group, Inc. participates in E-Verify. Walk the interviewer through your process when it comes to making quick decisions. POSTED. If I face a setback in the workplace, I will often ask for help to recover the time, if a deadline is in front of me. At that company, we are well aware of FDA rules and regulations and I wanted to ensure that we were not in violation of any laws.". Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. If this is your first job tell them that you have been focusing on school and now you are anxious to prove yourself in the workforce. Average salary for Panda Express Shift Leader in Columbia: $16. Both have great qualities. ", "I have researched Panda Express a great deal, before coming in today. My end goal is to gain a leadership position with Panda Express so some training as a team lead would be valuable as well. Average salary for Panda Express Shift Leader in Austin: $36,820. Our date tracking prior to 2019 was not accurately kept. 44. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. 95 terms. As far as callouts, I called out one day due to an injury outside of work.". ", "Yes. Whether its impacting our team or the communities we work in, were proud to be an organization that embraces family values. Test. PIC of store is actual title Assistant/General Manager. ", "Here are some sample questions: - When would you like to have this position filled? You've answered well! You will gain hands on experience in cooking and preparing Panda favorites for our guests. Once my manager returned she was very pleased with the progress that I made, and I was promoted. However, you can make it more unique to you by talking about the cultural values or company offerings that make you feel like a valued employee such as welcoming employee feedback and ideas, rewarding excellent performance with incentives/recognition, or providing tuition assistance, advanced training, or leadership development programs that help employees grow. Panda Express Service and Kitchen Team Interview, 101 Great Answers to the Toughest Interview Questions Affiliate. Opens new tab. You've talked about which social media platforms you use and how they enable you to connect with the company. I knew the basics but was certainly not trained on the specifics of the role. 95 terms. Panda express employees' hourly wages are $14.Employees in panda express can make $35000 and $26000, respectively. Our restaurants are the heart and soul of our company, and we believe our people are the recipe for success. Panda Express Colorado Springs, CO. Good job! Search and apply to 50 job postings in the area across a variety of career fields. When answering, make sure to mention how much experience you have working with money and emphasize any relevant skills or certifications you may have. Using the STAR approach will ensure you include all the important parts of your example: Talk about a Situation or Task (S-T), the Action you took (A), and the Results your achieved (R). When you call my references, they will attest to my great customer service skills. Going with your gut is a skill, and the more you learn to trust your intuition, the easier it becomes to make these types of decisions. The interviewer wants to know if your reactions to problems reflect maturity and professionalism. This is a good start! Panda Express - 3374-Hwy 55 & Vicksburg Ln Plymouth PX [Restaurant Shift Supervisor] As a Shift Leader at Panda Express, you'll: Support in creating a vibrant and welcoming environment for the guests; Manage store operations and lead the team during the shift; Gain hands on experience in cooking and preparing Panda . Problems that require you to act quickly can be emergency situations such as knowing where the fire extinguisher is and grabbing it fast enough to put out a small grease fire in the company kitchen. In those instances, honesty isn't always the best policy. I like to fully understand the software programs and platforms that I work with, to ensure efficiency and faster service for my tables. NEW! If there is a reason you believe you require an accommodation, please reach out to Human Resources. Being a good communicator is vital to working with others or leading a team well. Staying on deadline is very helpful, and I will delegate when necessary to alleviate some stress. The ideal candidate will have excellent communication and organizational skills, as well as the ability to work in a fast-paced environment. This culture is precisely the one that I am looking to work in. Dive deep into company history, current jobs, hiring trends, demographics, and company reviews. Consider talking about specific values you can sense when interacting with employees such as kindness, integrity, or respect. Have you ever had to take on a task or a role that you felt was over your experience level? I was sick just 2, and a note from my Doctor accompanied those. Associate discounts for many brands. I was raised to trust my initial response so, I do just that! Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. "Our company had a contest . In my current position, I am always the first to notice anything out of place or in disorder. ", "When it comes to training in the restaurant industry, I feel that I could use more training in the operation of the point of sale systems. Additionally, the company may offer bonuses or other incentives to employees based on performance. sink 120 in 1 min As a shift leader, it is essential to understand how to create and maintain high performing teams that can work together efficiently and effectively.

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