Your bus pass will be renewed automatically. If you have moved address since receiving your bus pass, please notify us of your new address (including proof) so that we . Essex County Council is not responsible for this. If you've had a concessionary bus pass for the last five years, you might . Changes to personal details Tyne and Wear residents whose concessionary travel card (free bus pass) expires in the next few months are being warned they need to fill out an application form to get a new one. However, we do recommend that 'recorded delivery' is used if valuable documents are being sent. If you currently receive Travel vouchers you will receive a renewal form at your registered address. thurrock.gov.uk uses cookies to make the site simpler. We apologise for any inconvenience that this situation may have caused you. Typically, we will automatically renew passes for people with visual impairments and hearing impairments. Username Password Forgotten your Password? pensioners. Other Scottish passes arent accepted on the trams. Note also that anyone due a Renewal (within 60 days), expected automatically or not, who wishes to upload a new photograph can do so by using the Apply Online link. Call us: Alternatively, you can call our customer services team on 0345 600 6400 if you would like to renew your pass. Can I use my bus pass on National Express Services? You will need to renew manually which you can do online: Please note online renewals can only be made 8 weeks before renewal and up to 2.5 years after expiry. If your card does not scan the driver should accept it providing that it's in date and the photograph is valid. How to renew your bus pass | Shropshire Council Can you renew your bus pass online? - Wisdom-Advices You will need to apply to your new local authority for a new pass. Jobcentre Plus travel discount cards - available to unemployed Jobseekers Allowance or Universal Credit claimants aged 18 to 24 for 3 to 9 months or to over 25s for 3 to 12 months entitling a 50% discount on selected rail tickets - visit your local Job Centre office for more information. No. Renewing your older persons bus pass If your pass is due to expire and your address has not changed, well renew your pass automatically and send it in the post at least a week before your old pass expires. There is a 10.20 replacement fee if you do not tell us your address has changed and, as a result, your renewed bus pass is sent to the wrong address. However, if you have moved, you need to tell us as soon as you move to ensure that we have the correct information for you. If you email us please confirm your date of birth and current address in the email so we can fully check our records. Please note the Bus Pass system is separate to other Council systems and requires its own login information. If your pass has been stolen, you should call 0345 200 0388 to replace it. 1 Contents. An older persons bus pass has exactly the same benefits as a disabled persons pass. Concessionary Bus Pass Already have an Online Account Login to renew or manage your Bus Pass and to keep your details up to date. Cumbria: LANCASHIRE DISABLED PASS HOLDERS ONLY - If your pass expires in the next two months and you have not received a renewal pack, we may not have your current address, please print off the renewal form below and follow the instructions on the form to renew your NoWcard bus pass. Login Or Register | Lancashire County Council Bus Pass Changes To Renewal Of Concessionary Bus Passes - Isle of Wight News If you haven't received a pass 2-3 weeks before renewal you can try to renew online or contact us if you are unable to do so. Frequently asked questions about concessionary bus passes If the evidence you provide does not prove you are eligible for a disabled pass, but our records show that you have reached pensionable age, we will issue you with an older persons pass instead. If we send your pass to your old address because you have not told us that youve moved, you will have to pay 10 for us to send a replacement. Likewise, if you are under age 66, a Free Travel Card will issue on being awarded an Invalidity Pension, Blind Person's Pension, Disability Allowance, or a Carer's Allowance. If your pass went to your previous address we will require proof of your new address to update your record (see link http://www.nowcard.org/nowcardfaq.asp#FAQ23) and if a replacement is required you will need to pay the 10 fee. You must let us know if you have changed address over the last 2years and your bus pass is about to run out. Please use the eligibility calculator at www.gov.uk/state-pension-age to find out when you will become eligible for a pass. Flexible support fund - available at . We will automatically renew your older persons bus pass at least 2 weeks before your current one expires if you have used it: Before your pass expires, we may send you a letter inviting you to renew it manually. If you have any questions, please contact Essex County Council by calling0345 743 0430. Normally other local authorities require customers to return their old bus passes pass to them, return address is on the back of the pass. If youre not a Medway resident find out how to renew for an older persons bus pass outside of Medway. Concessionary bus pass questions answered - Wiltshire Council Can I use my bus pass on Park and Ride Services and Airport Transport Services? Disabled person's bus pass There's no central provider of the disabled person's bus pass. Any other local authority in England:(Not all authorities offer earlier discretionary start times you should check before travel). Births, deaths, marriages and citizenship, Free bus passes for older and disabled people, Applying for a disabled person's bus pass, How we look after your personal information, British Sign Language (BSL) introduction to our website, Automatically renewed passes were produced on 24 February 2023 and are being sent out in the next few weeks. Renewing, updating or cancelling a bus pass. On National Rail services in London, travel free after 9:30 weekdays, and any time on weekends and public holidays. My age-related pass has now expired but I have not received a new one. Older person's passes which have NOT been digitally in use and recorded on a local bus route within the previous 12 months will not be renewed automatically, but may be renewed upon request. Alternatively (depending on the level of information we hold about you), you might have received an application pack asking you to reapply. Concessionary bus pass and travel vouchers - Borough of Swindon If you lose your igo card you can apply for a replacement from TfGM by phoning 0161 244 1000. You also have the option to opt-out of these cookies. We only need this if you want us to contact you and we won't keep it once we've replied. The pass is valid for the journey being undertaken, for example at the right time of day. Renew an older person's bus pass | Oxfordshire County Council If you were sent an automatic 12 month extension to an older persons bus pass during 2021 we will automatically renew your older persons bus pass for an additional 3 years. Your bus pass is valid for use on all registered Bus services within England, so if you are visiting other places you should be able to use your pass. We manage and issue concessionary bus passes that give holders free travel on most local bus services running in Gloucestershire (and the rest of England) at certain times. Disabled People (orange stripe on the right hand side): Some passes are renewed automatically, but some require evidence to be updated in order to renew a bus pass. For those people needing to apply for their renewal this too can now be done byApplying online. Seniors can visit both TheBus Pass Office at the Kalihi Transit Center, or Satellite City Halls to pick up a HOLO card. Please ensure that you keep us informed of any changes to your name or address. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. Unfortunately at the present time, Libraries cannot arrange new Age Related or new Disability Bus passes due to ICT issues. If your pass is due to expire in 2 weeks and you haven't received a new one, visit MyBusPass to renew manually. How does violence against the family pet affect the family? This should include: -. Disabled Person's Renewal Form - LANCASHIRE RESIDENTS ONLY. Bus Operators may wish to download the documents below which contain information about the Scheme for 2016/17 and the reimbursement rates. See. Lee Higgins, Telford & Wrekin Council's Customer Services Manager, said: "The last time bus passes needed to be renewed people had to fill in forms and submit photographs but we have scrapped all that. We are happy to help all customers in understanding what evidence we need in order to quickly and easily renew a bus pass. This website uses cookies to improve your experience while you navigate through the website. It is no longer possible to change your delivery address, replacement charges may apply if pass is sent to an old address. Can I use my pass on Trains? No it is not possible to issue an age-related bus pass "with companion" entitlement. You can find your renewal code located in the box towards the bottom of your renewal letter. There are several factors that could cause your new bus pass not to work other than a faulty card or a fault with the on-bus ticketing equipment. For further information on the free travel bus pass and travel voucher scheme please click here or for further informationor contact our Free Travel Bus Pass information line on 0345 600 0659. passes that expire between January and March are in the process of being issued Where can I get a bus pass for an older person? It is being used by the person whose photograph and name appears on the pass. However, in respect of other disabilities we might ask for a copy of updated information to enable us to renew your pass. If your pass is due to expire and your address has not changed, well renew your pass automatically and send it in the post at least a week before your old pass expires. I have applied for my new bus pass, what should I do with my current pass? Have you moved? The passes will be sent out automatically but people should call the bus renewal hotline . Changes To Renewal Of Concessionary Bus Passes. We will need to see evidence of your new address. If you dont provide us with evidence, your new pass will be delayed. Open all. Residents are eligible for these passes on the grounds of: If your question is not here you cannot find the information you need, please call the enquiry line on 01452 426265. What should I do? Apply for your bus pass by visiting the GOV.UK website. Disabled person's bus pass . What are the 3 most important parts of a motherboard? Learning impairment that has resulted in an arrested state of development before adulthood. Failure to do this may result in you not receiving your renewed bus pass or renewal reminder letter. If you have lost, or damaged, your bus pass you can either Apply onlinefor a replacement or call 0345 200 0388. Forgotten your Username? By clicking Accept All, you consent to the use of ALL the cookies. all that. Your new pass will be valid for 2years. How long will my new bus pass be valid for? Your renewal letter will include a list of the evidence we accept as proof that you are still eligible for a disabled person's bus pass. I am a disabled pass holder, will I receive a bus pass renewal letter? Renew a bus pass | Apply for a concessionary bus pass - Medway Bus current pass expires so pass holders dont need to do anything, just wait for a You should allow 6 weeks for your application to be processed. Click or tap the rating which best represents your experience. It tells you about: Bus passes are issued for up to five years. Older person's bus pass | Leicestershire County Council What should I do? Pass holders who have not used their pass between 01 March 2022 and 28 February 2023 will not have their pass automatically renewed. Bus pass - renewals and replacements March 2023 renewals Automatically renewed passes were produced on 24 February 2023 and are being sent out in the next few weeks. This authority is under a duty to protect the public funds it administers and to this end may use the information you provide in your application for the prevention and detection of fraud. Your bus pass will be automatically renewed unless you have applied under disabled person's bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. If you do not have your current pass, then please contact us. The day and date you experienced difficulties. How long does it take to renew an older persons pass? Update or cancel a card. If youve moved since your last pass was issued, youll need to provide proof of your current Medway address. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Passes that were automatically renewed should be received by 1st March 2023. You should continue to use your current pass, but then cut it up once your new pass arrives. GCC understand there was a discount being offered for some local train travel. Are you struggling with the cost of living crisis? "Our system now generates new passes automatically at least a fortnight before the current pass expires so pass holders don't need to do . The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". If you'd prefer to have a disabled persons pass you will have to provide sufficient evidence that you are eligible for a disabled person's pass and pay a 10 replacement fee to have your pass category changed. You'll need your current pass in order to renew. Bus pass renewals - Travel Devon Newsroom - New bus pass to be renewed automatically If we send the bus pass to your old address, there will be a 10 fee to send a replacement to your new address. If you have moved since your last bus pass was issued and have not notified us of your change of address, please take evidence of your current address (eg council tax or bill, bank statement) to a participating library to arrange for a renewal pass to be issued to you. Major investment in boroughs schools continues! 2 Are senior bus passes renewed automatically? If you destroy the new pass instead of the old one, you will need to pay 10 for a replacement. You can get an older person's bus pass when you reach State Pension age. You won't need to renew your bus pass when it expires. The renewal process for bus passes and travel vouchers depends on whether they are age or disability-related. However, in respect of other disabilities we might ask for a copy of updated information to enable us to renew your pass. If you have scanned your pass in the 12 months before renewal we will send you a new one automatically, this will arrive a few weeks before your current pass expires. Further information. These cookies track visitors across websites and collect information to provide customized ads. Nexus issues important update on free bus pass renewals The cookies is used to store the user consent for the cookies in the category "Necessary". The cookie is used to store the user consent for the cookies in the category "Other. If an age-related pass holder wants to replace a lost, damaged or destroyed bus pass there is a 5 replacement charge. The cookie is used to store the user consent for the cookies in the category "Performance". Residents are. It costs 10 for a new card. We will post your renewed bus pass 18days before the old one expires. Please let us know if you no longer require a bus pass. If you have not received your new bus pass this may be due to the following reasons: If you have not moved please visit a participating library to renew your bus or contact us on 01452 426265. You can apply for your renewal bus pass online. It may also share this information with other bodies responsible for auditing or administering public funds for these purposes. read our summary of the changes to bus services, renew your pass on the My Bus Pass website, let us know if you no longer require a bus pass, evidence we accept as proof that you are still eligible for a disabled person's bus pass. Renewing an older persons bus pass. renewed people had to fill in forms and submit photographs but we have scrapped I currently have a disability-related bus pass with companion entitlement. If it has already expired, please call 0345 678 9088 to arrange a renewal. The new pass should take no more than three weeks to arrive after you have applied, but you should apply as soon as possible because, . Some rural services in Norfolk will accept concessionary travel passes before 9.30am on weekdays. Contact us on 0300 456 0100 or email concessionarybuspasses@wiltshire.gov.uk to receive individual advice. You don't need a new photograph unless your appearance has changed a lot, and you will only need to contact us by email if your address has changed in the last 5years. Nexus is due to send out almost 56,000 new cards to local residents whose current cards expire on 31 March 2023. If you have not received this letter, call us straightaway on 01452 426265. Renewing an older persons bus pass | East Sussex County Council If you have moved address since receiving your bus pass, please notify us of your new address (including proof) so that we can update our systems. Please call us on 0345 200 0388 or you can amend your details on the websiteApplyonline. Logo: Visit the Southend-on-Sea City Council home page, Find out more about cost of living support, Renewing your bus pass or reporting it as lost or stolen, Births, deaths, marriages and civil partnerships, Communities, neighbourhoods and the environment. You do not need to renew an igo card. Before your pass expires, we may send you a letter inviting you to renew it manually. Disabled pass holders from Cumbria, Blackburn and Blackpool please contact your local council office with valid proof of your disability. No, concessionary bus passes are not accepted on the night Buses. Older people become eligible for a bus pass at the now equalised, male and female, age of retirement. Find out which bus company you wish to comment about on our bus operator contacts page. If you have not received your renewal form, please contact our information line on 0345 600 0659. We'll renew it automatically and send your new one in the post at least 3 weeks before your current pass runs out. If you have not received either a letter or full pack call us straight away on 01452 426265. Companion passes are automatically renewed at least 2 weeks before they are due to expire. Park and Ride Services and Airport Transport Services: it will be necessary to check with the Bus Operator or the Local authority for that area, prior to travel if they accept concessionary bus passes, and if any charges apply. You may find that residents in areas outside of Gloucestershire area can use their bus pass at other times, eg: before 09:30 am for example, but visitors cards will not be accepted until 09:30, which is the time laid down that all authorities must allow use. We also use third-party cookies that help us analyze and understand how you use this website. How do I renew my bus pass in Northumberland? This authority is under a duty to protect the public funds it administers and to this end may use the information you provide in your application for the prevention and detection of fraud. Essex County Council is required to ensure that it only issues passes where it is satisfied that the criteria has been met. Applicants whose pass was issued due to a disability will continue to be automatically renewed. This situation is not unique to Gloucestershire; all concessionary bus passes have been issued as smart cards since 2008, but equipment to read the cards has only been installed and commissioned on buses operating within Gloucestershire since 2012. Your bus pass will be renewed automatically. 5 How long does it take to renew an older persons pass? A Free Travel Card will be issued automatically at age 66 if you are registered for the Public Services Card and getting a pension from this department. Freedom Pass expiring: How and when to renew London travel permits. Apply for a new age-related pass. Under normal circumstances, you can travel free if you board the bus between 9.30 am and 11 pm on Mondays to Fridays and any time at weekends and bank holidays. Pensioners to lose free bus pass due to state pension changes 3 Post office. The cookie is used to store the user consent for the cookies in the category "Analytics". Renewing your Bus Pass. Blackpool: Our A letter and a renewal application form will be sent to you automatically you can also use the application form below. Read and contribute to the 20 readers' comments . This can be your email address or set to something memorable for you. To get an older persons bus pass you must 2 Apply to your local council. New smart cards are issued free by Nexus, except where a change of name or photo is required, but holders must apply to get a replacement. Typically, we will automatically renew passes for people with visual impairments and hearing impairments.

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